Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve. Over 12years experience within the call centre industry.
Summary of Skills Computer literate · Works well under pressure · Maintaining effectiveness when experiencing major changes · Reliable and honest · Setting high standards of performance for self and others, self-imposing standards of excellence · Deadline driven · Fast learner with Application systems · Excellent communication skills · organizational skills · analytical skills ·Excellent Administration Skills · Macro Building ·Report Design and Development · Analysis of Data · Timeous delivery and Maintenance of Reports · Excellent people management skills · Confident Self Motivated Client Service Orientation Ability to manage expectations Ability to communicate effectively with colleagues, management & clients Ability to work in and as part of a team Self-awareness Resilient Disciplined in being able to follow documented procedures and processes Responsible & accountable Resourceful & creative problem solver Effective
Pros: The great opportunity to succeed
Cons: The favouritism is unfair to people who really work hard
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Full of excellence
Aegis Global Outsourcing is a company that is full of joy and a sublime workplace, sometimes I would go there with stress from home but have joy within me because of the people I meet there.
Pros: There are rare promotion opportunities
Cons: No long working hours
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Good
Good company to work for as hours are to long but the environment is good so I cannot really complain much but I have learnt a lot. I learned a lot as to how to deal with irate customers and how to provide an excellent service at time and how to make sure that you reach uour target on a month to month basics
Pros: Nkn
Cons: Long hours
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Excellent learning curve
• Assisting with logging a call for faulty Telkom lines • Assisti• Assisting with logging a call for faulty Telkom lines • Assisting in troubleshooting remotely with ADSL routers, billions, D-link • Assisting with billing • Check the fault progress using relevant systemsng in troubleshooting remotely with ADSL routers, billions, D-link • Assisting with billing • Check the fault progress using relevant systems
Pros: If you working harder you might be promoted
Cons: 08h00-18h00
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