Overall

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Work/life balance

Culture

Leadership

AHA Hotels and Lodges Reviews

 

Learning curve as to what happens in the hospitality industry

It's an opportunity to understand how hotel bookings are done. Better understanding of hotel booking systems. You are able to provide better Customer Service to clients. You learn how rates work and are able to offer guests information with regards to travel arrangements.

Pros: Better understanding of hotel booking systems
Cons: Working odd shifts & no compensation

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Company culture and communication

the company culture is better described as a “big boys club” AS SUCH THERE IS POOR LEADERSHIP EXACERBATED BY POOR LITTLE OR NO COMMUNICATION……………………………………………………..

Pros: Location
Cons: COMMUNICATION AND LEADERSHIP

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Superior Customer Services

I am a highly accomplished Human Capital Generalist and Human Capital Project Management Professional with over 9 years of experience and demonstrated history in various Units namely; Retail Operations, Call Centre, Customer Service and Retail energy within Private sector. I have extensive experience in Human Capital Management and I have delivered numerous projects successfully. I am a qualified HR Professional and hold a Bachelor of Commerce Honours in Human Resources Management.

Pros: Training
Cons: lack of Support

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Excellent learning curve

Great opportunity in a company which believes in development of people. Many changes have taken place recently, fostering a sense of instability amongst employees.

Pros: Learning and development culture
Cons: No work life balance

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