Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I have moved from the Municipality to Alteram.
I have been working for Alteram for more than a year now and I have been travelling from Randfontein to Midrand daily , I started working for the Contact centre site here at Alteram and starting 2017 I have moved to the Tender department, were I am responsible for the tender board and Helpdesk system on all open Tickets for SA Tenders.After the tender has been approved by managers,I compile a tender file and do all the admin.I work with one lady and one gentle man and we are pushing our work as fast as we can,we have fun and work hard.Sometimes we get in that situation were a tender is due and we need to sit late and finish the (SBD'S),submission time is in the morning that time before 10. So the department is fun and we really learn allot from other bid Administrators from other companies.
Pros: I have been promoted three (3) times in 1 year 6 months. Contact centre to APS and Tenders Alteram.
Cons: Our department is very hectic , we need to make sacrifices and push the SLA.
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Excellent progressing
I am writing this letter regarding the Financial Administrator Position. offered by Kianolani Recruiters. I am really interested and I believe that my proven skills and comprehensive background working at Alteram Solutions will make me a highly competitive candidate and a valuable asset in the Company. I am a hardworking person who likes to achieve the best and if I do not know how to do something I find out and learn accordingly as I feel this is very important when wanting to do a role properly. As you will see from my CV, you will see how relevant my background is to the role that you have advertised. Thank you for taking time to read my CV and letter and I look forward to hearing from you.
Pros: great opportunity
Cons: long working hours
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Work
I have gained a lot of experience from the day I started working at Alteram. Working with a team aof hard working people and all of them learning something from me as I learn a lot from them.
Pros: Promotions
Cons: Team leader and team work is my strongest value
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Allow to develop certain processes and procedures
I would like to be part of the fast growing sector of call centre industry, an industry at the cutting edge of technology and customer service, where companies like College Compass can offer or provide an opportunity for me, in order to enhance my career in call centre and business purposes wisely and be able to adhere to the college’s business principles regularly. Companies, who are willing to save call centre cost, can find it interesting and able to increase marketing campaign via call centre environment. It will be an attractive and a vibrant decision to probe relevant information from customers and be able to meet customer satisfaction at the high level.
Pros: Work hard and improve working conditions
Cons: 05h30-19h00
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Opportunity to learn
? Manage and conduct reviews and updates for job evaluation for all positions within the business ? Provide advice and assistance to managers with compiling job descriptions ? Audit? Manage and conduct reviews and updates for job evaluation for all positions within the business ? Provide advice and assistance to managers with compiling job descriptions ? Audit the annual process to ensure that all positions have accurate job descriptions and that all employees have signed job descriptions ? Update job descriptions and liaise with management on any changes necessary the annual process to ensure that all positions have accurate job descriptions and that all employees have signed job descriptions ? Update job descriptions and liaise with management on any changes necessary good learning curve
Pros: good learning curve
Cons: No growth Opportunities
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Running the daily operations of the contact centre
Running the daily operations in the call center, follow the hierarchy and identify issues which result in resolution, I've learnt to be innovative and come up with new ideas to better our service. As management we are always looking out for each other, we never blame each other instead we resolve any problem which might come up. I strive to meet deadlines and get more compliments from my superiors about my job well done.
Pros: Great opportunity to pursue my career
Cons: Far to travel to work
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Compensation fund and UIF duties and responsibilities
The experience is highly beneficial as it is part of financial administring duties to file for compensation fund and UIF. The company had good corporate structure and enough resources inlace for development.
Pros: Great opportunity to learn about Compensation fund
Cons: Not financial accounting related
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Excellent learning curve
Great deal of challenges in IR when dealing with grievances. Employees fearing their managers and victimisation. But the end result was satisfactory. Great Company to work for, I have learnt a lot and got to tap into all fields of HR. Fast paced company with a lot of deadlines. Built great relationships.
Pros: Great opportunity for financial growth
Cons: Very limited career growth
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I'm a very happy and bubbly person with a load personality and quite talketive.
Pros: It was tailored to be a great opportunity for growth, maybe if covid never happend.
Cons: Non renewal of contract due to covid 19.
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I am a very vibrant individual worker, I actually speak to everyone at the office.
Our work environment is very complex or broad, it needs a lot of team work, so it is enjoyable that we can learn a new thing everyday. The challenging thing is we deal with angry, desperate people and business owners and representatives, and requires a lot of calmness and sympathy.
Pros: There are no pros
Cons: Long working hours
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