Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I am currently looking for new opportunities and a completely different industry.
To whom it may concern, I am writing to inquire if you have any vacancies in your company. I enclose my CV for your information. As you can see, I have had extensive vacation work experience in office environments, the retail sector and service industries, giving me varied skills and the ability to work with many different types of people. I believe I could fit easily into your team. I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I'm keen to work for a company with a great reputation and high profile like yours. I have excellent references and would be delighted to discuss any possible vacancy with you at your convenience. In case you do not have any suitable openings at the moment, I would be grateful if you would keep my CV on file for any future possibilities. Yours sincerely Mariam Davies
Pros: Great opportunity for promotion.
Cons: Shifts and long working hours
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Constantly learning and reinventing myself.
A typical day would start off with broad smiles, greetings and of course strong coffee. I'd log on, check some emails, and begin working on complicated projects assigned to me and a few Team members. Projects would consist of researching large shipments for Sellers such as (Nike, Samsung) for Spain, UK, Italy, France and Germany and refunding where applicable (Current Position). These could take days. Hardly ever serious relationship with Co-workers but when we are serious it's very mentally stimulating conversations. I've learnt that nothing beats optimism in any situation and hard work in any situation. What I enjoy most is the Companies Brand as well as the people I get to surround myself with on a daily basis. Also the amount of things you can learn everyday.
Pros: Growth Oppurtunities
Cons: Rotating shifts.
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Good character building dealing with customers in North America
My work requires a lot of patience with my customers whom are usualy frustrated that their devices dont work and would like us to troubleshoot them to help their issue get resolved. Calls vary from 5 minutes to over an hour depending on the type of customer that calls in. My co-workers are very friendly and open people who are always willing to help when a fellow colleague gets stuck. I have learnt a great deal about myself working at this company as they always encourage growth. I enjoy the warmth and friendliness of most of the staff that is involved with us and the benefits we receive at the company. My most challenging aspect is when we are unable to resolve the issue of the customer after spending much time on the issue.
Pros: Free transport for unsociable hours, Medical aid benefits, provident funds
Cons: very long hours in unsociable hours
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Learning curves
hecticly stressed, management sometimes so unhelpful great, mostly we get along fine Uk base contact which i haven t done before interacting and taking ownership technical issues that is out of my control
Pros: great people to work with
Cons: difficult to be noticed
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Great experience
I've learnt a great deal about customer services as well as the digital side I have done trouble shooting as well as assisting clients with their accounts
Pros: Great hourly rates and the company provided transport
Cons: Only worked night shift and when the staff was suppose to be rotated they kept us on the same shift
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Excellent working environment
Amazon is a great company to work for. It really feels like home away from home. You always feel like you want to be at work than to stay at home. The people are friendly, full of support amongst colleagues. There is a lot of development, training to upskill the employees. That creates lots of opportunity for growth. My colleagues were my strenght. I love people and to see them every morning was an uplifting of my day. The most challenge I had was the shifts.
Pros: Delopment of the employees
Cons: Shifts changes
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Best attitude and excellent work ethic
Customer Service -I enjoy learning the International Standard (First World) -Diverse colleagues with mutual respect -Everyday is like Day One -Learning the online shopping industry and as it grows -Policy differences between countries and targets
Pros: Personal growth
Cons: Shifts
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Best attitude and excellent work ethic
Amazon Customer Service -First World work standard -Customer-Oriented work ethic -Excellent and positive attitude -Culture of learning constant -Diverse with mutual respect
Pros: Personal growth
Cons: Shifts
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Motivational, grooming and family company
Growth and changes each and every day. Every day is always day one. Working as a team and helping each other where necessary. As a customer service associate, treat every customer as you would like to be treated. Taking your colleagues as internal customers by respecting each other. Learning new skills each day.
Pros: Open to offer coaching on how you wish to grow in the company
Cons: Normal working hours and shifts
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Build International Networks.
When I get to work there is no tension the atmosphere is relaxed and remains that way during the course of the day. However everyone is very hardworking, but because the call center industry is not manual labor the general vibe is relaxed. My coworkers and I are very supportive of each other, everyone is eager to assist as this job flexes the brain everyday. I picked up a lot of skills here in terms of Microsoft packages and other programs. There are tons of perks working to Amazon. They the staff is down to earth and free food and vouchers are offered as incentives everyday. I've been working in a call center for 8 years and though Amazon is an absolutely amazing company I think leaving iiNet has taken some of my passion for call centers away.
Pros: Transparent, fast paced development.
Cons: No Night Shifts
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