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Bayport Reviews

 

Excellent

Am Noluthando Shabangu 25 years i have matric certificate. I also do business management I have certificate for that course. I have been working at Bayport since 2014. I even have certificate for good performance top numberb3 Agent in branch. They give me learnership for Macro Finance that course was take for 1 year 6 months am complicated still waiting my graduation and certificate. We deals with personal loan start from 3000 to 150000 its the short term loan and long term loan period of 3 months to 60 months. The requirement if you apply loan is 3 months bank statement, latest payslip, I'd copy. What I have learn good services to client its good because you wont lose client.

Pros: great opportunity
Cons: Long working hours

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Excellent

I have a good communicates with people like to give how change do matter, the advice it give everyone believe and trust me,I learn more and more that how to work,all like me,I always be happy to work up and go to work to tell the people by giving them the advice's for change and do with the good way.

Pros: promotion
Cons: working hours

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I have improved my sales consultant skills and advanced in outbound call center

I was working at bayport financial services I really enjoyed my self I have learned a lost how to market costumes face to face going to filed and doing presentation or use leads.sometimes I was under pressure and stressful situation but having a great leadership with co-workers the inspired me each and everytime.I always be committed to my work because I know hard working paid a lost .

Pros: I was working without different personalities everyday it helps me to improve my skills
Cons: 8-5pm Monday to Friday and Saturday 8-1pm

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My name is Susan Moloi I am 29 years and currently working as a collections officer.

I have been working as a call centre agent and have gained experience in customer service and caring for them .I have a certificate for financial wellbeing officer in debt counselling. I have been in charge of organising and executing office parties and fund raisers which have been a success ,I'm good at motivating other peers through witting and have won competitions held for teams and individuals at the company. Training is provided to better the service rendered to clients ,the people are friendly as well ,also caring for the well being of the person working at the company through making a sister on site to be available for the sick and all their health care needs on site. Icas for most agents are under-performing because they have personal problems and they are not aware that they can get assistance within Bayport.

Pros: yes opportunities and training are provided in the company
Cons: no overtime paid

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Well it was easy doing data capturing

I learnt how to have more of integrity, to meet difference type of people in a corporate world and their different individuality, my relationship with co workers was good however we had our differences eg religion and culture, typical work days were the most of every day life style change and have to be adupted because in a corporate world you need to do what supposed to be done due to what on the agreement between the twon

Pros: not everyone has to notice your job or recognize how hard you trying but only an individual can determine how self motivated you are and hard working you are
Cons: willing to start my day from 8 to 5

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Business English

I'm a qualified sale consultant I studied at Boston doing call center diploma but due to finance I did not complete my studies.I'm a hard worker individual I'm willing to learn and adapt quik to change.I would love to work with your company because I'm self motived

Pros: Supervisor
Cons: From 8:00 to 17:00

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Admin,assessment o f loans,authantifacation,fraud checks

Loan processing,Data capturing, administration,office support,typing,filling, doing affordability calculations,employment confirmation,disbursements of loans, Always worked well with my co-workers.leaened how to work under pressure.im a team player always willing to explore and learn

Pros: I can grow with the company
Cons: I can work extra hours

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Admin,assessment o f loans,authantifacation,fraud checks

Loan processing,Data capturing, administration,office support,typing,filling, doing affordability calculations,employment confirmation,disbursements of loans, Always worked well with my co-workers.leaened how to work under pressure.im a team player always willing to explore and learn

Pros: I can grow with the company
Cons: I can work extra hours

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Financial knowledge

Learned a lot about financial industry and sales learned different types marketing strategy. Working with different people I learned how to deal with different behavioural attitudes. I had to work long hours work hard and smart . I have a respectful relationship with co-workers. I love assisting and teaching others about my success and motivating my co-workers challenges of clients create false accusation that can lead to being blacklisting in the financial sector there a great opportunities of work I have done interviews for management positions and also there is lots of training development and learning opportunities. Working without any pressure within your space the team building events motivate and gives hope in work and personal environment

Pros: Opportunities to develop learn more about financial sector and promotion
Cons: Working at your on pace and long hours to make more money

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I bring my experience of effective selling and daily active performance management

At Bayport, I manage telesales in the loans department where for 3 years we have doubled our performance from a disbursement value from R158 million (2016), R277 million (2017), R363 million (2018). This year we are targeting a R600 million disbursement figure which will give an overall business contribution of 25% from just the one call centre business channel. My work day commences with a morning prayer huddle, a review of the previous day's performance, recognition of top performers, sales tip/insight, before promptly commencing production at 08:00hrs. The remainder of the day is actively managing productivity, updating productivity boards, coaching and assisting, call calibrations, rewarding and recognising achievers and reporting hourly on performance. Corrective interventions are effected immediately when identified.

Pros: Continually work stimulation, respectful people
Cons: No career growth, no additional earning opportunities

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