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CCI Contact centre Reviews

 

A great learning opportunity

A typical work day is a very hectic day with calls back to back that you have to answer to. The challenges there are so many too the customers we deal with are international customers who want what they want and want it now cos they are paying for a service. It's a great environment all in all as it's easy to make friends others say there is growth opportunities I'm yet to see that.

Pros: There up step up programs which allow growth
Cons: Hectic long hours

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Excellent learning curve

CCI is a company that teaches you how to encounter daily challenges, you learn how to associate with other people. You need to always come with a positive mind set and always retain customers buy giving them customer service. The most challenging thing is to deal with difficult customers who want their bill break down. I have learnt that listing and giving other person time to share their views can some times teach you things that you don't know that you sometimes thought you knew. The incentives drives you to do good at all times.

Pros: Great opportunities for promotion
Cons: Long working hours

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Excellent growth

It's been an amazing Journey , learnt to work well with others as a team. It also helped me understand how it is important to treat cutomers with respect.The most challenging was to work 12 hours of night shift even though i am dedicated & i'm hard working but it was also challenging to work 12 hours

Pros: Great growth
Cons: Long hours

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Great learning curve

CC h CCR CCR CCR CCRas a great comgjshsvpany provides employmet for people all around and it provides great training facilities CCR is a great c Rjjgompany it provides great

Pros: Great opportunity for growth
Cons: 10 hours per day

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Yes being around and speaking to different people teaches me a lot

CCi Contact centre is a very big company...having a relationship with countries abroad... Lot of opportunities and lot of growth for everyone... A very professional company if I may say. I would really recommend it especially for the young ones who are fresh from school... there is so much to absorbe and learn. A very good and a great company to work for.

Pros: yes there is a room for growth
Cons: yes we working 10hours per day

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