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Leadership

Cell C Pty Ltd Reviews

 

Listening learning leading

I start my day 8am sharp every possible morning. I would open the store and being with my morning duties and around 8h10am the colleagues would start coming to store. I would delegate work until 8h35am before calling a meeting or a quick huddle. I have this one colleague who would always be 5min late because she would office to make everyone in the meeting coffee. I also have my colleagues start the day off challenging one another to be top performer and I have learned that to announce not only the top performer for the day bt also the hard worker who is not strong in sales but pushed harder than the actual winner to achieve or over achieve him/her personal best.

Pros: Opportunity for promotion is average
Cons: The salary differences from consultants to management are minimal

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Effective and efficient, willing to learn.

I have 10 years’ experience in Customer Service, 3 years of Technical Support and 3 years as a Business Consultant . I have been working for Cell C Pty Ltd since 2007 to August 2018. I have a successful track record of problem solving.

Pros: Great environment to work in
Cons: No growth

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I have extensive customer care experience and five years experience.

Dear Sir/Madam I refer to your advertisement in which you wanted applicants for the above mentioned position. The position as advertised looks attractive, challenging and I would like to be considered as a candidate. I believe that I am suitable for the position as I have experience in the field of office skills and administration and customer services. I am a self-motivated and diligent person who is always committed to achieve high standards of competence and professionalism in whatever I do. I believe that I can be an asset to your organization and contribute meaningful to the efficiency of your organization. I work well with the rest of the team and I don't have any problem of working independently. I work well under pressure and if necessary to work extra hours, I am used to that kind of environment and I survive very well. kindly find my Resume attached. Hoping to hear from you soon Yours Sincerely Sinethemba Ciko 0618442058

Pros: Expand my horizon, career growth
Cons: I like working longer hours

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Good

I am a learning, training and supervisory experienced professional. My passion for lifelong learning has kept me a braised with the constant yearning for knowledge and hence is the foundation on which my education is built. I train new individuals that join Cell C on products and services, Processes and Systems. On a monthly basis train existing staff new products and services, a refresher training is included in the sessions. Work very closely with the QA department on any skills gaps that were discovered, tailor-make training sessions to close the gaps. Cell C is a company with a lot of opportunities and it has a ver dynamic culture where each individual is allowed individuals to come up with innovative ways to improve customer experience.

Pros: Opportunity to study and develop myself
Cons: Shift working

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Service Excellence is what I believe in.

Focusing on the issue at hand is my speciality. I thrive in a professional, structured, fast paced, team orientated environment. Please consider me for the Contact Centre Team Leader position advertised in your website. I am a hardworking and dedicated person and always willing to produce good customer service product to ensure their satisfaction. Being an attentive listener enables me to find positive resolutions to questions that may appear to be unanswerable.

Pros: This will give me an opportunity to develop as a manager and to enhance the business growth.
Cons: Working long hours is what I am used to with a bit of refresh breaks in between.

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Taking everything in the company as your own ,coaching and delegating to improve others.

Taking everything in the company as your own ,coaching and dielegating Taking everything in the company as your own ,coachi have ing and delegating to improve Taking everything in the cany Taking everything iijhjkn the as your own ,coaching and delegating to improve others. ,coaching and delegating to improve others. . others.

Pros: Great team work
Cons: Great opportunity

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Communication skills

My work is busy but discovered a way of dealing with the stress Almost everyone knows me in the company and funny think I know all the IT systems used I have learned to communicate with people from different levels Learning and applying new products The most challenging aspect is that management and HR do not feel the need to upskill or improve my skills it seems like I have all the information required which is highly impossible.

Pros: Interest in knowing everything in the company
Cons: None so far

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Great environment where Personal Life challenges is taken into consideration

Perform daily tasks as expected. Perform daily tasks as expected. Explore new ideas and great opportunity for implementation. This company is open to new ideas from staff and provide assistance achieving the goals. Staff is family, we greet one another through out the day in the corridors. There is no color difference like other companies. We share everything from Canteen to the bathrooms. Even celebrate birthdays,babyshowers,farewells etc together.The most challenging aspect is from the minority that does not want to cooperate and worse play the blame card. That delays the project which is costly in turn.

Pros: Great place to gain experience
Cons: Qualifications not recognized

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