Overall
Promotion
Salary
Work/life balance
Culture
Leadership
It takes Hard work and sacrifices to succeed in life
I started my career off as a credit contoller, then I became a sales consultant and later on a 2IC then I became a branch manager. It takes hard work and determination to reach goals. I work well individually and in a group. My strenght is admin and custoner service.
Pros: working with good people and its a great way to gain experience of the day to dat running of a businesss
Cons: dissapoint clients if the stock has not been received as estimated
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Expert in training and Quality Assessor
Good day My experience in working at CELLC was the best thing that happened to me. I learned to multitask and working with Customers directly and indirectly. I have learned to be patient with with my Customers and offering a good Customer Service as well as going extra mile for them. I have also learned that in the work place you have to be available to do extra work and also learn other things as well.
Pros: Learn more in the Department you are working in
Cons: Be available when needed
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To Whom It May Concern: I have extensive employment experience in the customer services field, which can be attested by the references displayed on my CV. I am computer proficient and an excellent verbal communicator, team player with an admirable ability to interact with people from different backgrounds. I have an admirable passion for training as I am a fast learner, very versatile and have a quick understanding and familiarize myself greatly with product knowledge, so as to be more effective and efficient in my operations. I have strong Administration skills, I’m a very passionate young individual and most of my skills are acquired by self-study and active work. Should you have any questions or require clarification on any information, please feel free to contact me. Thanking you in advance. Regards Sthandwa Acqueline Khumalo
Pros: i have moved for one department to another with a year in the business this show great passoin and willingness to learn
Cons: long working hours and awkward shifts
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Career opportunity for Staff
Working for a big company like Cell c has taught me a lot in terms of respecting customers, meeting customers needs at all times and keeping our customers happy at all times. people are my inspiration and that has help me a lot to deal with irate customers and retaining them, The relationship between different department has help bringing our company in map hence we are the best employee of the year and its because we respect each other and team work within the different department is phenomenal. i enjoy meeting different people interacting and most important keeping them and serving all their needs, iv'e learn never to disrespect and judge anyone, treat all the customer the same and keep the happy at all times Customers who refuse to be assisted or irate customer who wants things to be done their own way, every company has its own rules and regulations.
Pros: Building rapport with customers, assisting them in an appropriate manner that's builds customer loyalty.
Cons: Lack of communication within the company
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Very Good learning curve
I am an experienced and qualified IT professional who seeks challenging environment where I can apply my experience and education and grow professionally. A results driven, self-motivated and resourceful manager and leader with an in depth understanding of aspects of project coordination and implementation. Experience of supporting the delivery of new and existing products and business enhancements that enable individuals and organizations to improve the quality and productivity. Well presented with excellent communication skills and having a commercial approach to solving problems and developing business. I have IP knowledge, routing and switching knowledge, Fiber optic knowledge, WCDMA, LTE, and GSM knowledge and PABX knowledge. Currently I am working on the Radio Access Network (RAN) and BSS (GSM) networks analyze the data (level 2 support) and make recommendations on network capacity or expansion.
Pros: Great opportunity for challenges
Cons: equal opportunity to everyone
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Excellent learning curve
Assisting customers over the phone with their cellphone contracts,from updating customers information such as banking details,email address ,debit order date and banking details to international roaming,cellphone upgrades,debit accounts,reactivation of accounts due to payment.
Pros: great opportunity for promotion
Cons: long working hours
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Gained expirience
i am a bubbly person that knows what they come to work for and i work well under pressure, i also like learning new things and learning from other people around me time keeping is my strong point and neatness.
Pros: getting promoted
Cons: transport issues
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Excellent learning curve and experience
Being a customer service is providing service to our customer and catering for their everyday need in a good and friendly invironment i have learnt working with people and being in a team and my company offers on going training on different products
Pros: Great experience
Cons: Working hours and transport issues
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We are trained and up skilled monthly
work if Fun because you talk and assist different types off people and knowing that you have resolved some ones Query . the mos challenging aspect is the shifts late night shifts,the relation with with co-workers is the best ,i have learned self discipline and baing a srtong team player
Pros: There;s no opportunities for growth
Cons: Working shifts late shistfs
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No grpwth in the company
I am passionate, highly motivated and committed with exceptional ability and willingness to learn. I am a hardworking dedicated and dependable individual, I have also acted as a Team Leader and was a trainer and Quality Analyst ,Social Escalations ,CEO and Manager Query Escalations and back office escalations ,I have Great Customer Care experience and Massive Technical Experience I assure you my appointment will prove beneficiary to your company.
Pros: grow within the company
Cons: 8 hours a day
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