Overall

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Culture

Leadership

Cellsure Reviews

 

Patience with clients

Inbound and outbound call center, training new staff on things they will be doing daily, explaining to clients their invoices in terms of the insurance money that is charged, preparing credits and debits, first call resolution, making an informed decision if need to, if there is no senior around then client needs to be assisted accordingly then a decision needs to be made. I have also learned to correct my co-worker if they have done a mistake i also dont take any offense if i made a mistake, after all we learn something new everyday. I enjoy and love when i have assisted the client with their query that no one could find a solution, making the client happy makes me happy as well. Getting difficult clients has taught me to listen nd always be calm so we can come up with a solution.

Pros: Great opportunity for promotion
Cons: Working overtime and volunteering on Saturday’s to push work

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opportunity to study

very busy environment, answering calls complaints and queries. Had a god relationship with co- workers very professional, i have learnt that clients must be treated with dignity irrespective of their status. i enjoyed most when the client was happy with the query that she had and was resolved in efficient and effective manner. the most challenging aspect was when the client has been sent from pillar to post with no resolution and no one wanted t take responsibility that was very frustrating but will ensure that I assist the client efficiently and effectively

Pros: Not really
Cons: from 8 to 4:30

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Excellent learning

I hereby apply for the opportunity in the company Not only do I apply for this position just to fill up a space as a candidate, but I believe I’m of the candidate your company is looking for. As I’m a hardworking and dedicated, punctual, disciplined with good communication skills, Good health and always carry true commitment to any task given. I work well under pressure and get along with colleagues and do well as a team player. I have experience a team leader/ Supervisor and had a team of 8 people under my care. I have worked in a short term insurance industry from 2006 till current and I have gained experience and skills.

Pros: Great opportunity
Cons: Normal hours

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Excellent learn curve

The company is very family orientated, caring & understanding. Excellent team building skills. Fun, vibrant & fast paced. It's always busy & never have nothing to do. Have to deal with a load of angry people

Pros: Very understanding
Cons: Nepotism

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Excellent learning curve

🍀Hi __________, [Include personal message "how are you" etc] The WhiteningToothpaste is R270 per tube or R480 for 2 tubes. This includes courier to your door anywhere in SA. It takes 2 to 7 days to be delivered. One tube lasts around 6 weeks. If you would like to order let me know how many tubes you would like.

Pros: Great oppurtunity for promotion
Cons: Long working hours

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How to deal with irate clients

My name Trevor Ayanda Nkosi I have my RE5 in short term insurance industry. I am currently looking for employment. I also have 151 credits in short term insurance. I have over 7years experience in short term insurance.

Pros: The is so much growth and learning
Cons: Dealing with deferent personalities

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Excellent learning curve

Not working at the moment, but the last company I worked for was very nice. People I worked with was chilled. I learned a lot from my colleagues and seniors as well as my manager. I really enjoyed working at Cellsure, because the environment was nice and everybody minded their own business.

Pros: Great opportunity for growth
Cons: Shifts

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