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Good opportunity to grow if you receptive to it

A typical day at work can vary depending on the day, Monday's we are at our busiest where as on Friday's its usually quiet unless you get a system that's down somewhere and then the contacts fly through, what usually gets me going is assisting my seniors and manager with the daily stats, monitoring of the tickets and/or just going through open tickets on my name. It can be stressful at times especially considering it's not your role however due to you having the experience they expect (and have been spoilt) by one sending it to them on a daily basis, I enjoy it though because its keeps me occupied and busy and if I need help with it one or two of my co-workers will gladly assist. The most challenging part of my job is doing tickets that I have no idea on what to do but with a guide from the right people it's pretty simple especially considering they provide me with more insight and experience into what is for our resolver teams

Pros: working monday to friday definitely
Cons: travelling to work as they still deciding on work transport or not

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Great working enviroment

Good atmosphere, and considerate management. Growth limited as there is not much to learn and work is very repetative. Most challenging aspect of the job is meeting sla's within the agreed time. But other than that its great.

Pros: there is opportunity for promotion
Cons: work becomes monotinous

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I have good customer service and have become a hard worker.

Review about me. I believe in every work experience you gain more understanding of the relationship between employer and their employees. During this time I have learnt what not to do and how to handle negative people and how to properly communicate with colleagues and customers.I always look forward to learning new things, I am a hard worker and always willing to learn.I really want a chance to gain more experience,I am very motivated, enthusiastic have excellent people skills have a passion dealing with people, and willing to learn and be presentable. My values are challenge, faith, family, friendship and achievement.

Pros: Growing with that better opportunities
Cons: long working hours like different shifts.

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