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Conduent Reviews

 

Eg . Great Project management and complaince managemnt

I have been in the call Centre Industry dealing with Customer service . Spent most of the Time being involved in projects and helping deliver them. I worked myself up the ranks and was one of the operations managers that was responsible for managing Compliance audit certification in the contact centre . I would be the one leading the project and ensuring that all AUDIT requirements are established , implemented and adhered to . That then got me referred as a preferred candidate to be a COPC coordinator . Which means I'm the lead implementer and manager of COPC project and help the company get certification. My typical day at work will depend on how far I am on the project . Meetings and conference calls to check how far the task allocated have been implemented . To give feedback to project owners and key stakeholders about the COPC project . Random audits to check if processes have been understood and done as per requirements

Pros: Great Performance Managemnent Concerpt if adopated daily
Cons: need to updated with all happenings of all departments .

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Excellent learning curve

Dear Sir/ Madam I am writing to you with regards to the position within your company for call centre agent. The nature of my skills and experience has prepared me for this position; it involves a great deal of communication skills, self motivation and a wide range of skills and the ability to work with different type of people. I believe I could fit easily into your team. I am conscientious person who works hard and pay attention to detail. I’m flexible, quick to pick new skills and eager to learn. I also have lot of ideas and enthusiasm, I am keen to work for a company with great reputation and high profile like ( Multi Choice). Thank you for taking the time to consider this application and I am looking forward to hear from you in the near future. Thanking You Neo Mokoena

Pros: Great opportunity for promotion
Cons: Long working hours

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Excellent learning curve

Dear Sir/ Madam I am writing to you with regards to the position within your company for call centre agent. The nature of my skills and experience has prepared me for this position; it involves a great deal of communication skills, self motivation and a wide range of skills and the ability to work with different type of people. I believe I could fit easily into your team. I am conscientious person who works hard and pay attention to detail. I’m flexible, quick to pick new skills and eager to learn. I also have lot of ideas and enthusiasm, I am keen to work for a company with great reputation and high profile like ( Multi Choice). Thank you for taking the time to consider this application and I am looking forward to hear from you in the near future. Thanking You Neo Mokoena

Pros: Great opportunity for promotion
Cons: Long working hours

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Overall experience in call centre

My experience and leadership as well as passion to work at a Call Centre have skilled me to apply for this position. I'm passionate about promoting excellent communication skills. I have practical experience in call centre, trace and customer service department which enables me to communicate effectively with all levels of staff. I believe in bringing together dynamic and interpersonal skills intending to contribute strong economical knowledge. I am sound in both oral and written English and Afrikaans. I am result driven and career oriented with a penchant of success.. I believe I posses the necessary experience and qualifications for this placement. Thank you for the time you have taken to review my application.

Pros: Best opportunity for self growth and great exposure to the technical aspects of the call centre industry
Cons: Long working hours and rotating shifts based on performance

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I like working at a call c aentre.

General Summary Of Capabilities, Skills & Experience|I am a young hard working person with excellent administrative skills coupled with exceptional time management and planning responsibility skills (goal driven, able to set, track and ultimately achieve goals). I am a person whose full of energy and willing to learn new things. I am an energetic person whose full of life, whose always ready to perform my duties. I have positive ability to influence those around me as I am passionate about serving others. As I am a self -controlled and self –motivated person,I have an excellent ability to stick to deadlines and accommodate emergencies. Creative thinking (showing participatory models of development and determination), good interpersonal relations and excellent communication skills are my attributes. Easily accept constructive criticisms and strongly dedicate myself in achieving the best goals

Pros: There are
Cons: 10 hours

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Good working condition.

I enjoyed working for my last company. I just had personal issues that i had to deal with I eventually did deal with them. I had a very good relationship with my co-workers, and learnt a lot from them and the management team.

Pros: There was growth
Cons: The hours were long but I enjoyed working there so I did not mind

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Excels

Reporting to HR manager, liaising directly with General manager and operations regarding performance and behaviour, responsible for more then 200 employees HR and payroll

Pros: Great opportunity for promotion
Cons: Company closed down

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The growth opportunities in the company are excellent of you work hard

I started as a customer service agent and within 3 months I was promoted to aTier 1 high value technical support Advisor. 8 months later I was promoted to team leader due to my hard work so that Is how I know that the company recognises and rewards hard worker

Pros: Great opportunities for promotion
Cons: Incentive scheme is confusing

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It was truly a learning experience

Enjoyed working there, the hours were challenging though. There was lots of room for growth, however the shifts wer not fixed making it impossible to balance family life......................................................

Pros: Promotions wer readily available
Cons: Irrational work hours and days

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Excellent learning curve

An energetic pupil who is keen to find a position in your department, whom is accurate ,trustworthy ,self driven, energetic and determined to be successful. Did a lot of customer services, coaching , stand in supervisor and gained a good understanding of what is required willing to learn and gain more experience and able to work on own initiative or part of a team. Computer literate.

Pros: Growth
Cons: Nome

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