Overall
Promotion
Salary
Work/life balance
Culture
Leadership
My typical day at work is challenging and fulfilling
A day starts by me checking the customercare inbox and social media platforms (Facebook, Twitter and the internet) for complains then update the complains register through follow up on outstanding cases. It's fast paced enviroment which requires interaction with customers and relevant stakeholders(International and local Government) filled with meetings to remove impediments and facilitate cross border movement. I also conducting customer satisfaction surveys. Through interaction with various people at all levels I have learned a lot in terms of soft people skills, emotional intelligence, time management and organisational skills. My biggest challenge is working with the international communities as it is often difficult to influence change in how other countries operate. It is overall a mentally stimulating enviroment which is what I enjoy the most.
Pros: A great learning curve
Cons: limited opportunities for promotion
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Good in management and operations
Am a hard working dedicated person who always strives to achieve excellence in new roles as am looking for opportunities where I can add value with my experience and educational expertise to assist organisation to achieve its mandate
Pros: Looking for new opportunity to add value
Cons: Willing to go extra mile everytime
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Excellent learning curve
a team player deadline driven good relationship with co-workers enjoy interacting with different levels learned to be open minded the most challenging aspects: employees submitting incomplete information
Pros: great opportunities
Cons: long working hours
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Good exposure to public sector
Management of cash Reconciliation review Accounts receivable Interaction with internal and external stakeholders Maintaning relationships Overseeing daily operations Relationship - a very smooth but strict What have learnt - dealing with public What enjoy most - doing variance explanation Challenging aspects- reconstruction of information not properly given.
Pros: Good work and life balance
Cons: Bureaucratic processes due public sector rules.
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Excellent
Current : Daily cash reconciliation Oversee cash office progress Payroll clerk Oversee Outreach programs Arrange in store marketing deals Precious job : Warehouse manager Stock control Stock counts Plan daily truck routes Plan daily truck loads Daily cash reconciliation Weekly banking
Pros: Great opportunity for growth / learning curve
Cons: Long working hours
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