Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Accountability skills and communication
I regard myself as an honest, responsible, hard-working and efficient person and someone who loves to work in a team. I can handle pressure/work stress. This I have acquired whilst working in the National Contact Centre of Democratic Alliance from September 2015 Administrator Officer and including Customer Care industry for many years and deadlines had to be met in order to ensure we the business meets its growth. I am friendly, sociable, and assertive and interact well with people within work environment and out of..
Pros: I have been appionted to be be the administrator for additional position for social media during elections time.
Cons: proved myself and was rewarded however learnt more skills of multi tasking
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The perfect candidate
I believe that my educational background and experience, I can take on any challenge. I am self-motivated, enthusiastic and confident that given the opportunity, I would be valuable addition to the workforce at your company. I am a single mother willing to relocate anywhere within South Africa. My need for new challenges and my previous remuneration of R72K per annum are some of the reasons that I am looking to expand my horizons. Attached please find a copy of my CV & supporting documents. Yours sincerely, Laurenay Charmoniq Bosman
Pros: Getting a promotion for doing a job well done
Cons: Long working hours,I do put in loads of effort
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Ewhiwhjs
Working for the Democratic alliance made me organised with good time management. The environment is good as well as the staff. On my first day I was welcomed as if they know me for a long time. What enjoy the most is working with different people of different religions and building positive relation with clients. The staff is friendly so as the the co workers. I make sure that targets are met even exceeded. My quick thinking allows me to address and resolve conflict in our call centre. What I enjoy the most is team work. I have learned to work without supervision and meeting deadlines, not to discriminate my colleagues and help if asked to help. I faced a lot of challenges however I try my best to overcome them. Late comming and abesteesinm is the most challenge issue in a call centre but I always get 100% on my kpa, this made me very proud even my team leader too.
Pros: There is a great opportunity of growth depending to your key perfomance areas(kpa)
Cons: we working very long hours especially on political holidays
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Excellent growth opportunities
Working at the department I'm in all days are not the same. We work as a team and we don't only focus on our job descriptions, we do different tasks depending on what is needed and the ability or time to do it. We learn a lot from doing different tasks and I have personally learnt a lot from the three positions I have held. What I enjoy the most is when we travel to other provinces to do field work- face to face interviews and the most challenging is the deadline for translations since I translate two languages
Pros: Lots of growth opportunities
Cons: Irregular hours
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IM A DATA CAPTURE FOR THE COMPANION GROUP EVER SINCE WE LOOKING FORWARD TO THE UP CUMMING ELECTIONS
MY JOB IS TO LOOK AFTER MY TEAM AND MAKE SURE THEY REACH THE MINIMUM. TARGET, THAT IS GIVEN TO US AS A WHOLE,I ENJOY WORKING WITH A GROUP OR TEAM BECAUSE I KNOW I LEAD SUCCESSFUL RIDE OUTS.ABILITIES TO WORK UNDER PRESSURE AND FOLLOW THE RESEARCH IM GIVEN.
Pros: QUANTITATIVE RESEARCH OFFICE
Cons: 7 TO 8
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Very stressful but enjoyable.
It is normally buzzing as we all on calls on a daily basis. But the atmosphere gives the idea of how important is to connect to people and try to sell your product if not providing services telephonically. What I have gained in this experience is that customers need total attention and presence from me the caller, as to understand their needs and assist them to the best of my ability with resources presented to my disposal. In all of this reaching my targets is fundamental as it informs me of my progress on that day and working out my challenges better on the next call. Put up my positive mood always as customers hear your voice but can feel your attitude. Continuous convincement on every customer is the most challenging aspect of my job but as I have outlined at the beginning the passion I have for this job just keeps me going on and on.
Pros: Not a good structured organisation to get promotion in, very close circuit.
Cons: Six days a week of work not really giving enough rest only on Sundays.
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HR/ER Generalist
I am currently employed by the Democratic alliance Headoffice. I handle all disciplinary/Investigations/CCMA/Arbitration cases Nationally. I travel weekly, prepare cases, assist with advise for line managers, training to line manager, grievance mediation etc. We are a department of 11 employees in HR and we work well together. I have learned a lot at the DA with various different kind of Labour Issues and it is mostly challenging with a lot of research to be done as it never the same. I have previously worked in HR and has all the basic knowledge on dealing with leave, recruitment, wellness, performance appraisals etc.
Pros: A lot of experience to gain
Cons: Travel to Town everyday.
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Be what they promised South Africa and not what is currently happening in home base.
be what they promised South Africa and not what is currently happening in home base. Some management staff can be looked at definitely some policies they need to re look at. I feel like the environment in some offices needs Jesus.
Pros: None
Cons: Long and irregular hours, no empathy shown to employees personal lives.
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GOOD
I as worked for Democratic alliance have experienced lot of things,like how to have good communicating skills with the members ,learn the admin work,people that i was surrounded with was very good and also willing to teach you more as an individual,what I have learnt is that you have to give other a chance to prove themselve about what they good at,team worker was the motto for the company.
Pros: They made sure we get promotions
Cons: They paid us very well for long and extra hours
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learning
My typical working day not so challenging, and i am a person who loves to work with challenging things. It limits me from exploring further, as there is no growth within the department. I enjoy working with people who values my input and not micro manage me. Am very much capable of working unsupervised. Love to organize events and functions and then sit back and watch my work executed excellently. I have learned to be more patient and more punctual.Learned to use more computer programmes and speed typing as i am not educated, so it helps a lot.My speed typing has improved a lot.
Pros: educates you politically
Cons: abnormal working hours and your input is not recognized.
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