Overall
Promotion
Salary
Work/life balance
Culture
Leadership
· Microsoft Word, Excel, PowerPoint and Access. (Excellent ) · Typing.
I am a fast and eager learner and consider myself at to be a well presented, self-motivated, have the ability to work without supervision and is capable of using my own initiative. I am 100 % reliable, trustworthy and committed. I am loyal, stable and flexible person who is focused to achieve a goal in life and easy to adapt changes. I have a good sense of humor, enjoy a challenge, thrive under pressure and never hesitate to go the extra mile. My motivation comes from my general positive attitude and the sense of satisfaction, derived from a job well done. I believe I make a difference in everything I do.
Pros: safety officer
Cons: 07:00 to 19:00
Was this review helpful? 
+0 
-0
Excellent learning curve
Enjoy working with the systems team, change is overall a good experience as it push you out of ones comfort zone. I have learnt that micromanagement does not work in an agile environment and has a negative impact on the team.
Pros: Environment is overall good
Cons: Long working hours, not enough staff, micromanagement ,
Was this review helpful? +0 -0
Treating clients Faily
The morning at Discovery I have learnt that patience is very conductible when you are working in the Motor industry I learnt that clients dont really understand how the Industry works and so It has given me opportunity to make our clients aware and give them more insight to how the Industry works. This has also taught me to be able to retain and up sell on products (Better sales and Marketer) What I enjoy the most is how diligently the company treats their clients with Respect. They always Come first which I feel our Country needs to do as well so we all live in a better place for all. Most challenging aspects of my Job is Brokers who dont really want to do they work and expect us as consultants to do they work just because we are the call center consultants.
Pros: Non
Cons: High call volumes
Was this review helpful? +0 -0
Great company , with a great culture towards technology
Great culture, young culture, seem to hire the best within all required fields. Open to suggestions and challenging the system. Strong upper leadership. Great open plan offices which encourages collaboration and discussion.
Pros: Diverse Culture
Cons: No cons
Was this review helpful? +0 -0
Excellent learning curve
A typical working day is getting to work,start taking calls immediately and continuously calling out to clients with normal tea breaks and lunch. My relationship with my colleagues are the best.We get along very well,the respect is there.We understand and obey the rules of being colleagues at work and friends out of work staying professional with in the workplace is what we take very very serious and important. I've learnt to always be on professional,patient,productive and to push no matter how hard things become,no matter how rude a client is but to stay calm and patient. I enjoy my great understandings with clients and the great loving Bond with my team and bosses. Challenges in the company is difficult clients and the objections you get from them.
Pros: Gaining Experience telephonically as to how to speak to an unknown individual.
Cons: Salary not enough.
Was this review helpful? +0 -0
Learnt to be my best self possible
Was able to grow and learn a lot about myself. I learnt a lot about dealing with different types of characters. We work under high pressure conditions and pull together as a team and put in extra hours when required to reach targets and goals. Working at Discovery pushed me to limits I didn't know I could reach. I was pushed to be the best me I possibly could.
Pros: Growth
Cons: Long working hours
Was this review helpful? +0 -0
Candace Hughes
As a high-energy and organized individual, I am confident in my ability to perform in the role of an insurance sales agent as well as a Quality assessor. have such a vibrant personality and a beautiful Smile, I always believed that I could bring warmth to any company with my Presence and professionalism. I strive to provide accurate work, good communication, and error-free service.
Pros: No Pros, free lunch of you hit target... Which barely happens cause all leads are dead
Cons: Long working hours, no decent equipment, Dead, ice cold leads, No higher salry than R4K, no decent training, no team building, no professional management, boring.. not nice at all.
Was this review helpful? +0 -0
Excellent learning curve
Have daily targets and weekly targets on how much claims I capture and how many I authorize. Handling customers complaints and inquiries over the phone and emails while also validating and doing administrative work on my current claims. Making outbound calls to update clients in claims stage. Providing management with daily progress at the end of each day.
Pros: Learning to deal with different class clients daily
Cons: Staying after hours on most days due to the work load
Was this review helpful? +0 -0
Excellent learning and training
We work in a freestyle environment. We get challenged daily to live the core Values of Discovery and TCF is embedded in our daily lives Teaching and learning gets done on a daily basis as we are challenged to learn something new everyday I’ve grown from a data capturer to a senior underwriter in a space of 10 years. There is definitely opportunity to grow @ Discovery
Pros: Growth and learning
Cons: Turn around time saté steep as work gets pushed out daily
Was this review helpful? +0 -0
Great experience towards customer excellence
Coming from FNB ,working for Discovery Insure was a great experience ,their values strived towards innovating,growth,which made it easy for me to fit it.A typical work day would be high call volumes,dealing with complaints,getting compliments and processing claims,from registration to validation as well as finalization. Team spirit could be down at times therefore I participated in gees and team incentives to get the team going. Challenging aspect would be the remuneration structure .
Pros: Great company for Innovation
Cons: Long hours,remuneration structure
Was this review helpful? +0 -0
Latest Discovery Insure jobs
© Copyright 2024 Zigo.co.za All Rights Reserved.
