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Leadership

Dollar Thrifty Car Rental Reviews

 

My day at work

Start the day with an update to my report and emails. Liaise with my colleagues if we have any new offerings to present to our clients that I could have missed. Share objectives and what I am working on to ensure we do not call the same client and to assist each other to close a deal. Analyse my portfolio seeking horizontal selling opportunities. Always an opportunity to up skill my MS office packages, to make me more efficient. It is very important to have a positive rapport with your internal and external customers for a better working environment. I have been fortunate with appreciative clients. The worst aspect of my work is not getting the required support from senior management, not only does it not reflect well to the client it has a negative impact on what we trying to achieve as an organisation.

Pros: Started small and I played my role in the significant growth
Cons: No room for growth

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Improves customer relations.

I have been working for Dollar Thrifty Car Rental since August 2016. A typical day at work consists of hiring out vehicles to clients, making sure we have the vehicles here on time from our depot, releasing of deposits and lots of admin. My co-workers and I work well together and understand each other. I have learnt that not all customers are easy to handle, however, it is best to have patience and assist in the best way possible. I really enjoy the atmosphere at work, I enjoy helping out customers and have them compliment us on our service. There are many challenges that come with this job and one of the main ones is dealing with irate clients. One of the other challenges I deal with is reaching a target. This has taught me how to work better under pressure.

Pros: Meeting new people on a daily basis
Cons: Dealing with irate clients

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Faisit

I am in the insurance industy for 10 years. I have a lot of expierence I the insurance field. I love the insurance industry. I have worked for a company Motorite and then ask by S.A. Warranties to come share my knowledge with there company. I left Motorite that is in the insurance industry to go to S.A. Warranties that is also a insurance company. I worked at Liquid Capital insurance, and after 2 years I desided to go into a different industry. I enjoy working with people and I do my work with respect. I want to work for a company that will see my knowledge and we're my salary will be a higher income for what I share my knowledge with the company,to make the Company a better company. Knowledge cost money and knowledge is what i have to build a company up for the best for the Company industry they are into. I need a company that will look after me financially.

Pros: Informational Stock Cotroller Supervisor
Cons: Monday till Sunday

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Excellent management skills, driving, customer service, excellent communication skills.

My daily duties consist of picking up and delivering cars from our depo and other branches. I assist with the inspection of vehicles before they leave the lot as well as when the rental ends and is brought back. My relationship with my co-workers is excellent. We all have an understanding and work well together. In the past 7 months that I have been working at Dollar thrifty Car Rental I have learnt how to work well in a team and my customer interaction skills have improved immensely. The most exciting part about my job is driving, I enjoy driving short and long distances and am able to do this with ease. the most challenging part of my job is dealing with irate customers, it takes a lot of patience and tolerance to do deal with irate customers, however, over the past few months this is something I have gotten used to.

Pros: Driving
Cons: Dealing with irate customers

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I am a postive and reliable driver, i go the extra mile and i also do Chaueffuer drives

It is hard at sometimes but enjoy the pressure Work well with all my co-workers I have learned to deal with difficult clients and respect them at all times I enjoy driving and I know most of the areas as I have been everywhere Getting cars on time for bookings

Pros: I am always happy and never let anything get me down
Cons: Very long working hours

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Good startingng point

Dollar Thrifty is a good company to start working at. But long term is another ball game. I believe that there is a fair bit of favouritism that happens. A typical work day is quite busy when it's month end. Unfortunately for some, the taking of leave at month end is not allowed. Not even if it's for circumstancea beyond your control. There are a few managera who are wonderful to work for. But there are some who ill treat staff and senior management tends to look the other way even when a grevience has been laid.

Pros: Room for improvement
Cons: Long hours and no incentives

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International Stock Controller Supervisor

Check Damaged Equipment Ordering Stock Keep control of stock and short of stock Pack vehicles with equipment for Tourism Keep count of stock Stock taking Manage the stock Manage the state members Cleaning Store Check return of vehicle for damage goods.

Pros: None
Cons: Monday till Sunday

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Good communication skill, Experience in Sales, able to solve queries and work under pressure

RENTING VEHICLE,CHECKING CLAIMS,DEALING WITH QUERIES,MAKE NEW BOOKINGS,OPEN AND CLOSE CONTRACTS,I LEARN TO WORK UNDER PRESSURE AND DEALING WITH DIFFERENT CUSTOMERS,ENJOY WORK WITH CLIENT AND TO BE ABLE TO SORT QUERIES, WORK AS TEAM MEMBER,CHALLENGING ASPECTS WORKING LONG HOURS

Pros: Be able to act as Supervisor in my department
Cons: Be able to work shift

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Pros: 0000
Cons: 5-11pm

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Excellent learning curve

It is a daily learning curve, making me an all rounder. You are exposed to getting the business and to see the final delivery in order to deliver excellence. I cover areas within Gauteng and other provinces are Free State, Northern Cape and North West. I prepare a monthly territory plan, to guide my month. Daily before I leave make note of any pending or preparations needed for the next day. Have an alternative call routine should the day change or a meeting cancelled within the area. Assist management to put processes in place to assist our delivery to clients. Consistantly seek cross selling opportunities and developments within my client base. Keep abreast with the market trends and competitor activities.

Pros: Started small and I played my role in the significant growth
Cons: no opportunity for promotion

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