Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
In a typical day in my current position I fulfilled management tasks of opening and closing the facility, as well as overseeing a staff of seven individuals. Throughout the day I completed various administrative duties as well, including answering phones, drafting documents and emails, filing and greeting customers. I also provided strong customer service and resolved customer issues. My relationship with my Colleague is awesome, we communicate effectively, we have mutual respect one another, and we respect the fact that we all different. I have learnt that being friendly, loving people, being tidy and have a good communications skills is the key, even though some of the tasks I do are also as important. I enjoy helping and or assisting people face to face and telephonically. The most challenging aspect of the job is when one of my colleagues collapsed or is seriously injured then I must step in to help and call an ambulance, I used to panic a lot however I have learnt to stay calm.
Pros: Great opportunities for growth
Cons: Salary is not good
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Client service administrator
as an assessment administrator, administering candidates in assessments, capturing finger prints and updating their profile on the system. I was later promoted and joined the bridging team as an administrator, updating candidates profiles, uploading candidates documents, submitting mie checks, and preparing registers for stipends. I am currently in Client Service team as an administrator. My responsibilities includes: Converting demand to placements, doing that by mining candidates according to the clients criteria, pulling out mie checks i.e criminal records, qualification, credit records etc for the clients after the interviews. Preparing interview register and following up on the feedback after the interviews. Reporting, tracking placements and request invoices. Reply to clients queries and follow up outstanding payments.
Pros: growth
Cons: longer working hours
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Good Challenge
Screen potential candidates that meet our criteria.Makes one feel motivated as we are combating unemployment in our country.And we change individuals lives on a daily basis.So a lot of times one feels like we are making a huge difference.
Pros: Creating change,promoting employment and helping young people.
Cons: No benefits.
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I would like to learn grow and explore in other territories
i started working in harambee 2014 February in a call center and i was always on top on the score board so due to me being a top performer i got promoted in 2015 to work in second floor reception whereby i was answering,directing call and welcoming clients and visitors, in 2016 i was moved to first floor reception until now and i work with walk-in application and also enquiries from candidate who applied on harambee because harambee assist youth to find employment but now i fell like i need to grow and explore in other territories
Pros: Grow within the company
Cons: is to come with new ideas
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I enjoy working at Harambee and i have never been late to work,but need to grow as its an NPO.
Punctuality is very important and i have never been late even once since i have started working at Harambee ,you learn new skills each an everyday since we are working with candidate the scripts are been changed so you have to be on top of your game at all times.
Pros: i was making calls before now i respond to emails sent by candidates if they want help or want to check were they standing on the sysytem.
Cons: if we have a back lock we work over time to reach our target.
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Good entry level work experience
Working at Harambee Youth Employment Accelerator is life changing to me because I can work even if when I'm not monitored the kind of work I'm doing is changing people's life and giving them hope to find employment.I go out in the field look for unemployed youth of South Africa who meet the Harambee criteria I am not promising them a job but giving them hope to find one as I register their details.I enjoy connecting with people hearing them out and what can be challenging sometimes is coming across areas that are not safe that I take time to reach my daily target because I cannot move from door to door that I end up waiting for people to come out that I push to.even register their unemployed family or friends that reach the Harambee criteria. Relationship that I have with my co workers is good because we work as a team when we are out in the street look out for one another.
Pros: There is a room to grow
Cons: No guarantee of safety in the field
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Excellent learning curve
Good learning experience. Kindly see my Cv for further details. You may alternatively contact me via email divinanaradh@yahoo.com I am exceptionally good at being a team player as well as a team leader and have good organizational skills. I am a faithful woman of God and live by the word of God, so I am very easy to work around and deal with conflict.
Pros: Making a difference
Cons: Overworking
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Excellent Learning Curve
Make contact with Candidates via Email. Answer and edit candidates information on the system, if required then we will call them to complete or update their profiles. I have a good relationship with my co-workers. I have learnt to use the interactive scripter and desktop (predictive dailer).Being able to assist the young people who apply with us. Handling difficult candidates but i dont let it get me down, i help those who want to be helped.
Pros: Learning New systems
Cons: No growth
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Communication skills and providing service needed to candidates and typing skills
Phoning Clients I enjoy communication and solving queries Tying skills Doing administration work Learning about technology learning from people and their experiences Building good relationships Learning great values Given challenges
Pros: Well dealing with problems ahead
Cons: Working long hours
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Great place to learn new skills and gain experience
Responsibilities Advice Candidates to come in for assessments,Find out reasons as to why Candidates did not come for assessments,Data capturing,Screening Candidates,Customer service What I enjoy most 1.Enjoy working with people and meeting a whole lot of new faces. 2.Enjoy making a difference in other peoples lives 3. Working hours are great from 07:30-16:30 4.Enjoy being off on weekends and public holidays What I have learnt Verbal Communication,Phone Skills,Listening,Data Entry Skills,People Skills,Informing,Customer Focus,Customer Service,Attention to Detail,Professionalism,Multi-tasking My relationship with co-workers Excellent relationship as we have fun and work together always The most challenging aspects of the job Handling rejection
Pros: Great place to grow
Cons: 9hours
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