Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Yes
I am working at Hollywood sports book, started working as a betting clerking and only 8 months in my job i was promoted to a team leader the positions that i am still working at the moment. Working as a team leader has never been easy as you will be manage everything at the branch with minor supervision from your branch manager. I have a good relationship with my team, as i am a friendly & understanding person who listen to both side of a story before making an decision. Working at a sport book is never easy as they are all kind of customers that you deal with everyday. I have learned a lot of things at Hollywood sports book e.g customer service, deal with large amount of cash, decision making, training new team members the product of Hollywood sports book. since join the company i have enjoyed the challenges that i face day by day challenges such as customer complains, working under pressure with minor supervision.
Pros: yes
Cons: yes
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Excellent Learning Curve
Working at a betting shop were you deal with punters on a daily basis sharpens your patience and tolerance, which basically makes your customer service A grade. The gaming industry is male dominated, working in such an environment as a female requires one to always stand your ground as there is a lot of gender discrimination. Most punters who come and gamble become very anxious and grumpy, and rude especially when they lose. I have learnt to always be calm, humble and patient with customers. Co-workers become very close because they work long hours together, meaning they spend more time at work.the most challenging part of being a betting clerk is dealing with theft from your co-worker; so you always have to guard your money. Dealing with customers who come with fake notes or who just do not want to pay is also very challenging. Betting clerks always have to be very alert when they are at work and we enjoy our tips especially month end.
Pros: tips, exciting environment
Cons: long hours, low pay
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Excellent learning curve
I work at a well established gambling industry. I work as a cash monitoring operator which is part of the risk management at the Head office in Umhlanga, I have a good relationship with my co workers due to being an out-going well spoke person. I have learnt how to handle cash, coordinating functions, excellent customer service the are some many more. I enjoy being under pressure and working with excellent attention to detail. Credit bets and robberies being part of risk is challenging but also keeps us on our toes. Hollywood has thought me a lot especially being with people from different cultures and talents.
Pros: promotions
Cons: long hours
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Great experience
I'm grateful for the experience that I've got and the opportunity for this job, I love working with my colleagues they are team players and I've learned to work with people and communication skills
Pros: Great experience
Cons: Exploitation of hard working employees
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Excellent learning curve
I've learned a lot at Hollywood, team work which makes it easier to reach target. Respecting everyone whether they are rich or poor but under Hollywood roof they are equal. Customer service is the first priority which leads us to have lot of customers then production becomes easier. Even if I was not getting credit for my hard work I didn't look down to myself it gave me more power to keep on going until I was recognized. Working at Hollywood gave me a different view of life, that everyone you meet everyday is important no matter how they look like and it's very wise to learn at least one new thing everyday. Allowing team members to participate different activities, which helps them to learn everything that it is happening at Hollywood as whole.
Pros: Great opportunity for promotion
Cons: Long working hours on busy days
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Clean environment
Very clean environment with loving people and new challenges and more to learn.enjoy leaning new things abd being given targets so that we can meet them .
Pros: Clean environment
Cons: Working on holiday and all weekend
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Phinny is a positive person who like challenges
it is nice at my company, there is growth. we work as a team. i have learnt many things like gambling industry, how to deal with customers, communication and attitude. i enjoy working with people and sharing ideas. i like teaching people what i know so that when we working i know that we are on the same level. i deal with customers and almost every day they complain so i make sure that i try and resolve their issues, this is the most challenging thing i do everyday.
Pros: there is growth in the company
Cons: long hours and working with rude customers
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Good growth opportunities
Meeting new people on a daily basis Learning each day Team are great to work with. Opportunities for anyone who is willing to grow with the company Support structure
Pros: Growth opportunities
Cons: Not enough recognition when need be
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Excellent recruitment skills
*I do recruitment *IR *interviews *draft contracts and offer letters *handle all employees benefits documents *attent labour hearings *attend labour inspections *great relationship with my co-workers
Pros: Good working environment
Cons: Long working hours and not enough benefits
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Excellent learning curvr
Its a good office environment. The people working a very friendly almost like family given the years working there. I have learnt a lot from working here so much of knowledge in the corporate world, office based, field work etc. I love the new ideas and events Hard times comes with hard work and pressures of producing and being the best at what you do
Pros: Great opportunity for promotion
Cons: Flexi hours
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