Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great opportunity to learn
my work is not too much or difficult, my position also include, making sure the area is always clean, be for anything i do some cleaning for an hour after i sit down for calls coming in, transferring them and taking massages, i am one person who get along with everyone because i believe is my responsibility to be good to another even when they do you wrong, i have learnt that each person deserve a chance to change and that to pray for one another can bring that change. i enjoy the most my launch time, i also enjoy when the company is doing well in terms of meeting the budget for the month because everyone will be smiling including the manager. the most challenging is when i'm busy preparing the place and the calls start to come in, which means i have to do both at the same time.
Pros: flexible working hours
Cons: less opportunity for growth.
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Credit controller since 12/08/2009 till Nov 2016 and now Team Leader Central Collection
Have 10 + years overall of working experience. Two years as a Teller (Frontline, Business & Bulk teller), two years as ATM Custodian & Treasury and Seven + years working experience as Credit controller and served as Credit Control Manager for 9 months and recently being appointed as Team Leader Central collections. I have good written, telephone and communication skills in English and I use these skills to deliver quality results to my company and provide good service to clients through communication and requirement gathering. I also have wide knowledge and experience in collection of arrears which is my core duty and banking industry. I have studied system analysis and accounting which give me broader knowledge in analysing accounts and adapt easily to every system.
Pros: Seeking for the challenging and rewarding role as a Credit controller on business operations, support and usability to offer effective and efficient solution that would help the organization to minimise its risk that will maximizes its productivity in the environment which it operates.
Cons: Serve for a long term at the same company and doing same thing over and over again
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Laern to apologise even if i am wrong
-I work in client and answering and transferring calls. assist the consultant to print out contracts for the member to sign. -I understand my colleagues so that it can be easy to assist by being friendly with them makes jokes to lough. I like to maintain a good relationship with our client and colleagues. give them support on their challenges. try to discussed with the challenges we going trough. make cross celling if we don't get enough business for the month, by calling the client to cell the product and services we have. -I learn to take my work series. in my mind when the client comes in or call, I must help them because is my salary. - I enjoy when I see that I offered the best service to my client. when the team reached their monthly target budget. I like to have a good relationship with the client. I enjoy to have challenges on the work I am doing. -the most challenging aspect of my job, I answer the phone, and at the sometime I must assist the work in client.
Pros: to feather may studies to the banafit of getting a good knowledge and impowarment
Cons: eight hours or more
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Debt collecting
Follow-up and collection of bad debts on Iemas Vehicles ,Purchase card,Personal & Home improvement loan. Arrears collections on high balances and high risk accounts To maximize the rehabilitation of high balance and high risk arrears accounts To minimize bad debts writes through cost effective collections tactics Prepare legal documentation and case files for vehicle repossessions. Member account maintenance. Relationship management and retention of members Load debit orders and once off payments on accounts. Send Section 129 letters to customers in arrears. Post payments to accounts and allocate as required . Handle disputed bills and negotiate to bring payment within the agreed terms.
Pros: working fixed hours
Cons: no growth
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Iemas is a good comapny to work for, it has its own politics but its time for me to move on
My name is Ntsietseng Thelma Tsotetsi and I am a skilled, gifted and hardworking female employee who is looking to relocate. My skills include being a credit officer and sales consultant, and I have just completed a credit management course (NQF Level 6) with the University of South Africa. Currently I am a credit officer at Iemas Financial Services (Co-operative) Limited, and more over I was also a credit controller at Capitec Bank which is coupled with being an assistant branch manager in that role. I have also worked in retail at Clicks Store and I received two promotions whilst there, one of which was to the position of Assistant Manager. I have excellent communication skills, integrity, analytical ability, a proven track record & am also exceedingly punctual. I know that my background, work experience and qualifications, combined, make me the best candidate for your organisation.
Pros: Challenges everyday, based on the applications I get and a chance to learn. Company closes on the last 4 days of December
Cons: No growth in the department i'm at.
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Excelent learning curve
I am certainly interested in the position, which exist within your company. I am proactive young woman who has great potential and diligent worker who takes pride in her work. I have high level of energy and I am productive in my field expertise. I am well organised, detailed orientated and can function without constant Supervision and do perform excellently under stressful conditions. I ensure that I always maintain a high standard of work and work extremely well with staff and clients. I welcome the opportunity to meet with you to further discuss the candidacy. Should you wish to interview me, I am available anytime convenient to you. A copy of my Curriculum Vitae has been attached for reference Thanking you for your kind consideration and looking forward to hearing from you Kind regards S MBATHA
Pros: great oppotunity
Cons: long working hours
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I have good leadership and negotiating skills.
I work under no supervision, I love working till 3h15 on Fridays, I love a company that look after their stuff, like now and then spoil them with free massages while working, teambuilding's I mean we does work very hard. I love the challenges of collecting and tracing and negotiating I am the best, I do get along with my co-workers and managers, I like to be like family. I have learn how to manage 10 repo agents all by myself. I want to be notice and receive diplomas for my good work.
Pros: I want to grow, i want to get promotion.
Cons: my members and repo agents can contact me even after hours
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Career Dvelopment
IEMAS Financial Services is a company that offers a wide of financial products that includes, vehicle finance, micro loan both secured and unsecured, purchase card, home improvement, short-term insurance and has over 70 years in existence
Pros: Employees are motivated daily to achieve beyond their duites
Cons: Great Exposure
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Excellent learning curve
Good management.great communication among workers.good leaders.fair in upskilling employees.helpfulto our members.benefits we get etcgood improvemet.full ofopportnities.upskillimg membets.help to stall.teachyouwork.noracism.equalopportunities.goodworkethics andenviroment.mayoffices
Pros: Career advancement
Cons: Normal workinghours
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Steps in the corporate world
Iemas was my first opportunity to work in a corporate environment. I enjoyed my time here as I had learnt many aspects of a financial institution in a short time. My drive allowed me to be moved into a management role within my first year at the business.
Pros: Abundance of learning oppertunities
Cons: Unprofessional treatment
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