Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Growth
My greatest contribution to the organisation lies in my natural ability to interact positively with people, in combination with my strong drive to achieve worthwhile results. I am therefore, an excellent team member willing to help others promote their projects as well as my own. As a result of my ability to make favourable impressions by communicating easily and confidently and thereby generating enthusiasm, I am successful at opening doors and developing relationships for the business and/or the community. In this regard my drive for results, willingness to take authority, make decisions and expedite action will ensure timeous achievement s of all my goals and objectives. My eagerness to accept challenges and venture into the unknown and question the status quo will often bring a fresh perspective to organisational issues together with innovative solutions
Pros: need the money
Cons: dont work weekends
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Growth
My greatest contribution to the organisation lies in my natural ability to interact positively with people, in combination with my strong drive to achieve worthwhile results. I am therefore, an excellent team member willing to help others promote their projects as well as my own. As a result of my ability to make favourable impressions by communicating easily and confidently and thereby generating enthusiasm, I am successful at opening doors and developing relationships for the business and/or the community. In this regard my drive for results, willingness to take authority, make decisions and expedite action will ensure timeous achievement s of all my goals and objectives. My eagerness to accept challenges and venture into the unknown and question the status quo will often bring a fresh perspective to organisational issues together with innovative solutions
Pros: need the money
Cons: dont work weekends
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Exemplary performace
A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job
Pros: Everything i do
Cons: None
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Great work experience!
I firstly am required to check my emails as soon as I get to work as I receive all my work for the day via email. My work is neatly laied out on a spreadsheet. I open up the necessary applications needed to do my confirmations. I call my customers and confirm their orders .although most of them aren't always so keen on confirming . that's where I learnt customercare . I now know how to deal with difficult customers and complete my tasks. I enjoy talking to my customers ! Tue most challenging aspects of my job is the amount of work we are given all at once. Everything is quiet simple . my co-workers and I get along very well , in the short period of time that I'm working there we all have developed a good relationship. My co-workers play a big role when it comes to doing my work correctly or assisting me . being in a team is seen as challenging but I enjoy being a team player
Pros: Great learning experience
Cons: Low salary
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Excellent learning experience
Working for the Ignition Group is exciting and every day is a different day being a Sales Team Leader each day brings something new. A typical day at Ignition is starting our sales huddles where each agent had a positive input we decide on an action plan or incentive for the day and work towards that. My relationship with my team is that there is no higher or lower position each one is an equal where we work together,being a friendly person and understanding person plays a very big role as my team is able to come to me at any time with any problem and we work together to solve the problem. What i enjoy most is seeing my team smile when they have achieved each one of their personal goals that they have set for the month.in this position I've learnt to think not only about myself but for others as well. We are a family. The most challenging part of my job is when our systems go down or when there's not enough leads or when an agent is feeling down due to performance.
Pros: Working as a team.
Cons: When higher management don't take what agent's are experiencing into consideration.
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Excellent communication skills,fast learner and self organized
I close calls and convert leads to sales,most challenging aspect is having to be on a serious call and capture the necessary details accurately at once.I have to tolerate all my customers because some are more difficult then others hence I need to blend in so customers are more comfortable and gain their trust.. I have good telephone etiquette and good listening and or communication skills.Employees are more open to employers and vice versa. At the end of the day one is exhausted but looking forward to the next day because you are money driven. And after all, a happy worker is a productive worker
Pros: great growth opportunity and self bettering
Cons: at this stage none
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Twas a good company before but now its terrible how they treat staff.
Twas a good company before but now its terrible how they treat staff. You work 5 hours with no water in the building while other companies have left. You are deducted your commissions if you take your sick leave. You are denied your breaks when you are not on target. As an agent you work for below minimun wage. You get impossible KPI that are not linked to your performance. You work extra hours as they see fit at their will witj no consideration 10hour days.
Pros: Free coffee
Cons: Inhumane
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Better Job Opportunities
Great company but it is time to move on taking all that I have learnt and apply it elsewhere. On a daily basis we are required to do group interviews there after we decline the Candidates that are not suitable for the sales position. There after we are required to do a computer test, during the course of this process I have to decline those who are unable to perform at this. With whomever is left we then do face to face interviews. On a weekly basis i am required to recruit between 20 to 40 candidates for the sales floor After we have the successful candidates from the face to face we do Hr checks check for fraud attach the necessary documents inorder for the candidates to be considered for training. During training we are required to track candidates. There is a lot of admin we need to accomplish including end of day which includes telephonic interviews, successful and non successful candidates. As well as track sll Cvs that we receive. This is just a portion of the duties.
Pros: Enabling people to achieve employment
Cons: Not being able to.assist everyone
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Oppertunity in excelling in career advancement
Excellent working culture. proffesional environment. Enjoy assisting customers in providing knowledge on product for upgrades. Very motivating when staff look up to me for advise on the job. The most challenging and exciting part of the job is excelling in targets, which has been accomplished several times on the job.
Pros: great oppertunity for higher post eg. trainer or manager
Cons: night shift only very exhausting
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Growth in progress
A typical work day includes making sure that at the end of a day you have to meet up with your target or just excel at it. If you happen to struggle with meeting your target, if a co-worker has reached their then they sometimes help you where you're failing. Working at a call Centre teaches patience and that not everyone is your friend or that not everyone will like and that people actually don't necessarily have the time to speak to you or don't want to at all no matter how much you give it your all.
Pros: Incentives
Cons: The hours are ridiculous
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