Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Good challenging experience
good working environment make sure client are assisted at all times i have learn to work under pressure and come on top of my game always i enjoy when i get along with my colleagues challenge is when i have to check and release invoices on time so that they can be proceeded by finance
Pros: growth at work
Cons: finishing most of your work on time
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Excellent learning curve
It is a good company to work for and the work is challenging just as one would expect, i just don't see an opportunity for growth as growth in this company is there but seem s like it is limited or only applicable to certain individuals
Pros: Optimistic company
Cons: Long working hours
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Excellent learning curve
Great company Team work to get through the day with a great service level Learnt how to communicate with people customer service working under pressure assertiveness
Pros: excellent learning curve
Cons: no growth within the company
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Manager Queries and Admin
To whom it may concern I would like to apply for the position as advertised.I have extensive experience in the customer service industry for the past 10 years.I work closely with our senior managers and executives and have experience in a Personal Assistant position to our executives. I am a go getter amd believe that with hard work you can achieve anything. I am cuttently managing 23 agents. I love assisting customers and ensure we do route cause to mitigate moving forward. Regards,
Pros: Gain so much of knowledge and experience
Cons: Salaries not market related and working in silos
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Manager Queries and Admin
Good day I manage a team of 23 agents.I look after the Admin from a sales perspective and complaints from a service and sales perspective. I love assisting our valued customers and ensure the high standard is maintained when assisting customers. I love to learn new things daily and enjoy working with people.I have extensive experience in the customer service industry for the past 10 years. Regards,
Pros: Can learn so much and build experience
Cons: Does not pay maekrt related salary and works in silos
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Administration skills , communication skills, telephone skills and mailing .
-Working with innovation-group is an advantage and i gained knowledge through individual decision making on querying accurate information with clients telephonic by emailing . -Working with a team is another strategy to meet monthly target as we had to collect documents for outstanding claims.
Pros: Meet daily target
Cons: Over time
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Great learning stepping stone
Always early at work to get the job done in the best possible way Working with people has open my eyes and created a culture where i love working with different people. I have learned to take lead and make discussions and working with different people and how to believe in myself. The culture in the busnisse really stands out for me as a team from different cultures come together and make the work space fun and get the job done. The most challenging aspect of working with people is to get people to be self motivated and to come to the office and get the job done first time right.
Pros: Getting to work with people and develop my people skills and to believe in myself and achieve greatness
Cons: not getting recognition for hard work and long hours of working
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Fast learner,hard worker,loyal and ambitious
To whom it may concern I would like to apply for the position as advertised.I have extensive experience in the customer service industry and the admin environment.I manage a team of 20 agents, the admin and complaints teams. I am a fast learner,hard working very loyal and take pride in everything i do.I believe in continious improvement. I look foward to hearing from you. Regards,
Pros: Can learn so much and build experience
Cons: Does not pay maekrt related salary and works in silos
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Telephone and emailing etiquette, communication skills and problem solving skills
I am convinced that given a chance, I will prove to be an asset to your organization as I am endowed with a sense of commitment and dedication, qualifications, experience and competencies that will empower me to positively contribute to the vision and mission of your organization. Should you wish to interview me, I am available. I am looking forward to hear from you and I hope that my application will be successful.
Pros: Telephone and emailing etiquette, communication skills and problem solving skills
Cons: Experience and knowladge
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Excellent learning curve
Long hours of working, working with different people from different backgrounds with different opinions. Facing different challenges daily and managing to overcome the challenges, making difference in peoples lives by service delivery rendered by the company
Pros: Great place for a head start
Cons: long working hours
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