Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I dont feel like im being appreciated. I give the company all of me everyday.
My typical work day consist of few to none breaks. I hardly complete my daily to do list, because of simple things that constantly pops up - hence sacrificing my breaks to complete my tasks at hand. I have a very strong, open, honest, loving, and extremely supportive relationship with my co-workers, which is one of the reasons I can’t seem to let go. I have learnt that it is now time to start broadening my horizon as there are a few things I would like to achieve in my 5 year life plan, but cannot do it with this salary. I have learnt to be as supportive as possible to co-workers and subordinates, because that's what helps the job get done efficiently. I enjoy the running around and keeping busy. I also enjoy the knowledge I can leach from my co-workers. The most challenging part of my job is having to be restricted to doing my job. Once a staff member does not do a task, the responsibility then falls on me to take ownership and include it in my tasks - displacement is not always the key.
Pros: leant a great deal in years of service
Cons: Cost of living
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Excellent growth and learning platform
We call client that are overdue with payment and help them to make arrangement which suits their financial status , sending out statements and settlement letters , customer service query handling aswell as assistance when the team leader is not available to help other agent in arears where im needing or with clients . Reception is part of my duties when our receptionist is absent or on leave , greeting client anf meeting client , taking calls and messages bookings for meetings . We have a family friend relationship at work some days we gmhave our differences but never seem to interfere with our daily work and sort it out almost immediately. I have learned to understand the value of my work , wotking with people understanding our customers and their situations assisting others .
Pros: you may move from one position to another and a lot of opportunity
Cons: changing of work hours
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Excellent
I like to work with a team, exprience a lot of thing within the environment, I like to share my knowledge and thinking skills to other in order to serve as a productive asssets in the organisation
Pros: great opportunity for promo
Cons: long hours
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Designed and implemented organization Skills and organizational development strategy
My day to day tasks require me to mange a team of 8 trainers to help ensure we meet the organizational strategy goals quarterly. We evaluate learning interventions and solutions eff effectiveness to ensure we continuously close skills gaps within operational environments and build talent pools fo succession planning. I enjoy implementing learning solutions which focus on growth of staff and seeing the successful impact it makes to the operational environments. Challenges like quick change can impact solutions planned and disrupts learning as well as doesn’t get the desired outcome.
Pros: Adaptability,
Cons: Changes made within thought it impact or risk
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Exciting environment
I worked as a telemarketer and as a customer service agent at Truworths head office, I have recently started working at Ismart mobile where by we do upgrades for MTN customers,
Pros: Great opportunity
Cons: Meeting targets
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Debt collection
I make inbound and out bound but main point is to make PTP while I have to follow up on client's quire if necessary escalate to relevant department. I am expected to make minimum of 60 account whether its incoming or out going and make 15 PTP per day. there are meeting/ briefing in between. As many department as possible you still cover other if they have meeting e.g logistics, admin and customer service. There are always team building to groom you outing to learn each others difference strength and weaknesses. Big room to grow and jobs are first advertise internal.
Pros: Big room to grow and jobs are first advertise internal.
Cons: Some are specifically for Language probably for transilation
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Na
I have gained great experience from my time at Ismart and am grateful for the opportunity I do however want to move out of the CBD area as I have responsibilities that I need to take care of by being home at a reasonable time I am dedicated and hardworking and extremely driven to meet my targets and I feel that this would be the right move for me to show my skill in sales.
Pros: The customers i work with everyday is special as I learn someting new every day but the hours and travelling are not working for me at the moment.
Cons: I have a 6 year old daughter and my wife works away most of the time so i have the responsibility of raising my daughter but i do not get the oportunity to do so because of the time i get home at night especially working in the CBD and I live in strandfontein.
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Best in sales
Iam very good at sales and convincing peaple to join and have what I market.i do the best on what I do to every one............................................
Pros: Best in sales
Cons: Normal hours
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Excellent learning growth
I learn a lot at ismart I was a debt collector ,but if admin department had alot of work I use to assist them as well as the verification department and releasing the receptionist if must go on a break ,it's a great company work for cause you learn a lot even though you only help out the different departments for a week or 2 ,I am a fast learner cause if there were something wrong with the system I use to assist IT department as well.My colleagues and I use to make f un while we working but we make sure that our work is up to date lunch time was the best cause then you interact with everyone in the canteen and make jokes.The most challenging aspects was when you worked under a lot of pressure but I got used to it and where you had to push to get to your targets
Pros: Great opportunity for growth skills
Cons: Long working hours
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Open to your ideas and willing to try it if it makes sense
You are given the opportunity to present your ideas and for them to be considered, all that i have learnt is through my experience, willingness to learn. All i know is mostly self taught, learnings and through research, i enjoy what i do but given my tenure i need to make a change, sustainablity is important as well as growth. I work with a great team, we work well together and we remember to have fun, yet we also given the opportunity, especially with big projects, to work off site to focus on the project goals.
Pros: Flexiliblty
Cons: No growth for me
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