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Team Work

• Responsibility for the Technical Support job tickets e.g. • ensuring fair allocation of job tickets between the team members • Communicate to team members when there are critical • and urgent calls to be prioritised • Assist the Technical Support team with communication of to internal scheduling changes • Follow up on timelines and feedback on Technical Support job tickets • Working with AD server • Programming skills: Visual Basic, Processing, SQL, HTML • Leadership skills • Ability to analyze, problem solving and research • Fast learner and adapts quickly to the new environment • Competent in all engage in, able to prioritize • Computer literacy: MS Package competent, Microsoft Excel. • Strong work ethic and ability to function well in a team • Self-Motivation, drive and synergy • Good interpersonal skills, work well under pressure and meet deadlines

Pros: None
Cons: 8hrs

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I completed my matric and went to get IT Support NQF level 5 certificate from MSC business college.

I completed my matric and went to get IT Support NQF level 5 certificate from MSC business college. Now I just completed System Support NQF level 5 certificate while I'm still busy doing Accounting Sciences Diploma at UNISA.ireally enjoyed my previous work experience because I did as my manager asked for and I enjoy working with people or helping others. or helping others.

Pros: IT Support internship
Cons: 8 hours per day

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