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� Responsibility for the Technical Support job tickets e.g. � ensuring fair allocation of job tickets between the team members � Communicate to team members when there are critical � and urgent calls to be prioritised � Assist the Technical Support team with communication of to internal scheduling changes � Follow up on timelines and feedback on Technical Support job tickets � Working with AD server � Programming skills: Visual Basic, Processing, SQL, HTML � Leadership skills � Ability to analyze, problem solving and research � Fast learner and adapts quickly to the new environment � Competent in all engage in, able to prioritize � Computer literacy: MS Package competent, Microsoft Excel. � Strong work ethic and ability to function well in a team � Self-Motivation, drive and synergy � Good interpersonal skills, work well under pressure and meet deadlines
Pros: None
Cons: 8hrs
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I completed my matric and went to get IT Support NQF level 5 certificate from MSC business college.
I completed my matric and went to get IT Support NQF level 5 certificate from MSC business college. Now I just completed System Support NQF level 5 certificate while I'm still busy doing Accounting Sciences Diploma at UNISA.ireally enjoyed my previous work experience because I did as my manager asked for and I enjoy working with people or helping others. or helping others.
Pros: IT Support internship
Cons: 8 hours per day
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