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Istore Reviews

 

Briljant Problem Solver

The reason for my application, is that I would love to further my knowledge, experience and expertise in a company that offers first class technology & infrastructure, to give first class experience for my future employer and clients. I love technology and have been working with it since I was young. As technology is my passion, I get excited staying up to date as frequently ays possible. I have incorporated this cover letter as well as my Cirriculum Vitae. I have various experiences in producing multimedia presentations, projects and resources. Having previous experience and knowledge about Linux, Windows and Macintosh systems and it has improved my problem solving and solution skills and has made them effective and seamless. My past experience in dealing with students as a lecturer has helped me develop my ability as an effective problem solving and a support consultant. I have been involved in numerous projects in creating multi-platform networks and wish to further my knowledge and my experience.

Pros: Get to work with all the new technology and advantage of working with a world class brand
Cons: Long hours and living 40km from work

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Valuable product knowledge leaning curve

each varies, relationship with co-workers was that of friendliness, open, and willing to assist one another, i have learnt to be patient, pay attention to detail. i enjoyed building great repeat business relationships with customer and being able to sort out any of their queries

Pros: working with great products
Cons: No family time

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Customer service

Customer service ,retail , I have been in customer service for 5 years now and I make sure I deliver excellent service ,follow kpi key performance indicator , representa the the brand which is Apple products

Pros: Customer service
Cons: 8 hours a day

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Customer experience and relationships

Customer service is everything. I have grasped this and have taken it into my KPAs and applying with every interaction with a customer. It has built me to love people and helping them as a result of a satisfied customer. Working together with my colleagues and manages makes my job easier and less pressured as I do work in an environment where there is a lot of foot traffic and not so happy customers. Experience: Customer service Issuing out contracts and consulting Sales Sales targets met Merchandising Administration

Pros: Great opportunity for growth
Cons: Can only grow to a certain extent and long working hours.

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Great place to work

Great place to work......................................................................................................................................

Pros: Commission
Cons: Long hours

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Vast Clientele, amazing staffing

Whilst working at the iStore, I was able to work with a vasy clientele. Which gave me an excellent chance to learn how to deal with various customer and ensure they always get exceptional customer service. I consider myself a great in person to have on any team. Working at the iStore, I was able to lead a team of technicians. This meant I was able to deal with all the positives and the negotiates of exceptional customer service. A day at the tech desk meant dealing with different customer needs and requirements. It was never a dull day. In a nut shell, I enjoyed

Pros: Great place for growth through the company’s set growth programmes
Cons: Long working hours at least once a month

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Great learning curve

A typical work day, assist customers with what they need help with coaching the newbies on how we assist customers in store. Great relationship with co-workers, I'm always the life of the party at work. I've learnt that you have to respect each others personality at work. you never know if they having a bad day, so always be versatile and helpful. I love assisting the customers, I give them everything I have even on a bad day. thee most challenging aspects is balancing family time and work.

Pros: Great learning curve
Cons: long hours and weekends

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I had a great relationship with all my colleagues and managers .

Great work environment, positive energy, friendly mama here is and employees , working hours was a bit more than usual, I do feel like they do not live up to their company values and standards

Pros: Great opportunity for learning
Cons: Not sticking to company values all the time

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Growth more than anything else

My day entails, Receiving stock max 15 big boxes. Merchandise, Attemdence registry, compiling and sending off figures and stats to HO. Cashing up and customer waitlist management. Checking previous days contracts and submitting as well as vetting new ones. Stockroom management and sending off hours worked to HO. Conflict resolving amongst staff and adressing all other issues admin related at the branch. Everyday is a good challenge hence there's always new things we have to solve and i can say that theres no complaints about my company from my side as they always make sure they equip us.

Pros: Time for change and great opportunity to spread my wings
Cons: None

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Excellent tean work

My comoany was a really good working environment although at time management was abit harsh towards its employees........... The other disadvantage was tgat in my position we always worked through every weekend which resulted. In frastaration

Pros: Great customer service
Cons: Long working hours

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