Overall
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Salary
Work/life balance
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Leadership
BEST WORKING ENVIRONMENT
actually before I could apply for the position at debt collection I knew nothing about collection however I heard call center IT background , i applied as i chancer but working at JD has been an eye opener as I learnt alot of different personalities and compettive characers, strategies to achieve your daily or monthly target per call daily . Relationship with co-workers are learnt to keep person stuff personal as others use that as a pull her down strategy , but business wise mantian a proffessional character as competors are looking at a point of negativity to use against you,however i am kind of a personal who loves working with a team that is very supportive and motivating and not too jelous and dont hold a grudge type of a character if I did something to you say it and hold it against me. Challenge is not meeting the target.
Pros: DEPENDING ON PERFOMANCE
Cons: YES BOOST SALARY
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Great learning curve
Working day normally we go for morning meetings. Then straight to work. The most thing i learnt while working for jd group was adapt to change. Best things about my contact centre agent is earn incentives which boost your basic salary. The challenge side of being a contact centre agent you direct personalities which is a trick for me as I am a very kind of strict person but very friendly and kind.
Pros: DEPENDING ON PERFOMANCE
Cons: YES BOOST SALARY
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