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I have 15 year financial exp having managed call Centre's for FNB, Outsurance, SAA, LegalWise and Link Group. I am a member of the CCMG and have a proven successful track record. My references are my selling points and I have managed call Centre for FNB with over 350 odd staff. I have set up new contact centers and am well connected in the industry. I have been rated as one of the top 5 contact Centre managers by LDS International

Pros: Opportunities for promotions
Cons: Low benefits

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Learning curve

Dear Recruiting Manager / HR Please find attached my CV for your perusal. I a seasoned Senior Contact Centre Manager having work for many Major South African Companies such as First National Bank, Merchants BPO, South African Airways, Legal Wise, Outsurance and Link Group. I have a complete and detailed understanding of the Contact Centre Industry and Processes relating thereof. I am and have been a active member of the CCMG(Call Centre Management Group) and carry a professional designation. I specialize in making Contact Centres a profit making Cost Centre. I have too many accomplishments which can gladly be discussed at interview stage. Regards Shadon Moodley 0767902400 0739317222 0114752796 0117130813

Pros: room for growing
Cons: long hours

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