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Montecasino Reviews

 

I also do internal marketing and communication to staff.

I have 2 years experience in HR General, and 2 years + 9 months in Employee services, communication and administration also under HR department. I also plan and coordinate staff events.

Pros: Working towards success that is visible, being part of a great team, the working environment
Cons: salary package

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I have experience and perfome to my best level.

I have successfully been able to perfome at the best level. All task given to me are not challnages as i make it a point that i get best results be it planning and coordinating staff events or challanges in other general job tasks. I am also a PA to the property team which covers a huge amount of work and learning along the process. What i enjoyed the most while in the HR general position was Recruitment and Selection and in my current position i love the most employee relations- planning staff events and getting staff benefits. I still have a lot to learn and achieve i bealive given a chance.

Pros: Working environment, Being part of the great team, working towards success that is visible.
Cons: salary package

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Ive been at database, geust relations and currently VIP Services administrator

my job is very challenging but I have the best team ever. we work collectively in archiving our goals as per our department. I love my job so much because I also get to interact with suppliers and building good relationships is amazing

Pros: gaining experience in each and every post
Cons: month end i leave late but if i meet my deadlines so be it

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I have really learned a lot

my job is challenging especially month end. but I love what I do and I do it passionately. I've also build good relationships with customers internally and our suppliers. at times I leave the next day but if Im able to meet my deadlines so be it. I love my team so much

Pros: gain experience
Cons: i do work long hours but my meeting my target is worth it

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YES IT WAS A VERY EXCELLENT LEARNING CURVE

WORKING AT CASINO WAS THE MOST DELIGHTFUL EXPERIENCE I NEVER HAD. THOUGH WE WERE WORKING VERY HARD PHYSICALLY AND MENTALLY, I HAD THE BEST CO- WORKERS EVER. WE ALL HAD A TEAM SPIRIT. I HAVE LEARN SO MUCH LIKE DIFFERENT PEOPLE FROM DIFFERENT CULTURES.I HAVE ALSO LEARN THE REAL VALUE OF MONEY. I ENJOYED MOST WHEN WE WERE HAVING CHALLENGES AND BEING ABLE TO SOLVE THEM. THE MOST CHALLENGING THING WAS HAVING TO DEAL WITH A DIFFICULT CUSTOMER AND BE ABLE TO MAKE THAT CUSTOMER HAPPY AT THE END

Pros: OPPORTUNITIES ARE THERE BUT AFTER A LONG TIME
Cons: WE WERE WORKING AVARAGE NORMAL HOURS

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Montecasino is excellent for gaining experience

Being a cashier at montecasino is not about selling a product and giving out change, it's about selling great service, something that makes our guests to choose us everyday instead of other casinos, my typical day at work starts with a positive attitude and a smile, I check the float allocated to make and make sure my booth is neat and all stationery is ready, my job includes keeping guests informed about new promotions and benefits, it includes attracting new guests to be part of our membership programme, it includes keeping old clients excited and entertained. My job includes paying close attention to detail, reporting any suspicious behaviour or fraud. It includes protecting our guests and staff from any uneccesary exposure and keeping confidential information about our company or clients, my day ends with balancing the float to zero making sure I don't over pay or short pay guests

Pros: great experience and exposure
Cons: working shifts

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My Journey

Cashbook Reconciliation Processing Cashbook Transactions Filing Ensuring that cheque are correctly captured. Our job requires us to work as a team and I have learned the importance of team work. I have learned to be deadline driven, team work, accuracy and leadership skills. I enjoy working on a tight schedule and working unsupervised. Most challenging aspect about my job is month-end reporting, but with the experience over the months i have learned to master this.

Pros: Big Comapany
Cons: No Growth

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Good company

I have been a flexible shift worker, servicing all types of guest efficiently and with intergrity. Tsogo Sun has values, “ teamwork and Ownership” is one of them. Teaches all employees to respect and work well with each other. My long term expirience in the service industry has thought me how to meet and exceed customer expectations. Keeping our customers happy and seeing them coming back with happy faces makes me happy. The challenge is to understanding what the customers wants and delivering it with something extra. Some customers sometimes are unable to expalain thier problems. It is normal as customers dont know the processes.

Pros: To gain fresh prospectives
Cons: Loss of income

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Excellent communication skills and organising skills

This has been a pefect company to work in. I am a person who is passionate in handling customer complaints. It has taught me to be an emotionally mature leader. I mold individuals to a team. The company is very suportive of its employees and it deals with issues without delay. Handling people who are very sensitive and intolerant about very monor issues.

Pros: Very great promotion opportunities
Cons: visited by drunkards who always cause problems and unnecessary complaints

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Life at Monte

lI have learned a loti my current role.Working at Montecasino has given me alot of exposure to financial and hospitality industry. People ate freind and that the key part in hospitality industry. We work as a team and I find it better and helpful in archiving the company's common goal. I enjoy most working with numbers, I've encountered difficulty situations and working with my colleagues has made life easier. We treat each other as small family and that helps understand each other even better. The most difficult part about the job is attending to frustrated customers and having to deal with slow responses from the bank.

Pros: Great growth opportunity
Cons: Absenteeism

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