Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning and unstructured working environment
Dear Sir/ Madam I would like to focus your attention on the following details. I have solid 4 years experiences working for MTN SA where I am holding position of BI Developer. I got skills and experiences on the following but not limited to; scripture writing skill (SQL); report automating (using Excel Power pivot tool), trends analysis and investigative analysing, data mining, dashboard building on both Oracle BI and Qlikview, etc. I have gained exceptional skills in working close clients and also developed a strong ability to communicate, motivate, and assist teammate in their jobs. I believe those qualities shall contribute significantly to the success of your company. I have recently completed Postgraduate Diploma in Management with Wits Business School and managing to obtain three distinctions in financial management, Analytic Decision Making, Technology and Information management. I believe that I'm faster and agile learner who enjoys challenges in the quantitative field.
Pros: great team culture
Cons: limited opportunities
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Continuous learning
I have a vast experience in administration, sales support and customer service as well as skills within the administration field, I have also completed a Learnership program with SETA and Vodacom which afforded me an opportunity to have Business Administration NQF Level 4 certificate, this enabled me to receive exposure to a vast variety of clients from different industries and companies. My work as a Sales Support administrator at Vodacom and MTN has afforded me an opportunity to develop excellent interpersonal and administrative skills, attention to detail, including identifying problems, listening skills, telephone etiquette, facilitating decision making, negotiation and handling conflict situations.I have completed additional computer training courses in MS Excel, MS Word, MS PowerPoint, MS Access, MS Outlook, and Internet Explorer also I consider myself to be proficient in these packages under Microsoft 2007.
Pros: Great work opportunities
Cons: Normal hours
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Gained more experience
Dear Sir/ Madam I am a self-motivated individual with passion aptitude and seek a position to enable me to apply and grow my potential. I am a person who can make a valuable contribution to the cultural life of your organisation. As part of a planned career path, I seek a working environment that can provide me among others with exposure and grounding. I am a team player, fast learner and work well under pressure. I dislike it when I am unchallenged by my work. I thrive in a challenging environment. I would like to be part of a well-established organization. I feel that my strength and knowledge will be an asset to the company. I am a hardworking, trustworthy, dedicated, loyal and sociable person. I believe in teamwork and doing my best to help others. I am able to work independently, possess clarity of thought and gave the ability to keep focused and productive
Pros: Great benefits
Cons: Not working South African time
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The life of Service Delivery Manager ITIL \ETOM BEST PRACTICE
A consistent self-motivated and reliable hands on SDM \IT Manager with proven outsourcing service delivery experience in enterprise services ITSM-ITIL and SLA management, continuous service improvement programs in enterprise applications, operations, service desk management, overall transformation in service delivery, end to end proactive IT Infrastructure management, offshore/onshore team management and escalation management, patch management, managing BCP plans, creating business cases gathering organisation requirements.
Pros: Professional management and performance - endurance to be the best
Cons: i have face my challenges
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1st Line Support
Please note that I have 3 years working experience working Support ISP department with MTN Business, currently I am on a progress to complete my MCSA which I am remaining with one more exam to write. Currently I work as a 1st line Network technician whereby I do direct communications with clients (telephonic or email), direct communication with vendors, troubleshoot a WAN network fault, escalate faults when necessary. I believe that I am a best candidate for this position because I am used to working in a large organization resolving variety of clients faults (e.g line down, packet loss / latency, basic configuration). Variety of client experience different faults on daily basis and this gave me a good experience if meeting a client's SLA, work under high pressure, good customer service, good verbal and nun-verbal communication skills.
Pros: Willing to grow within the organization
Cons: Be a team player
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Excellent learning work experience
We work as a team and able to work under pressure, encourages self motivation and commitment to your work,I've also learned that honesty is the key to good team performance. I enjoy helping customers with their Rica, Porting and selling airtime. The most challenging part is to finding a customer that doesn't know about Xtra time and think you didn't sell the airtime
Pros: Team leading and sharing the experience to those who are in need of it
Cons: It's demanding a lot of your time
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Tactful, proffessional problem solving
I Riaan Ryan am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I'm keen to work for a company with a great reputation and high profile. I am a skilled agent in my profession and I have established a good track record and strong career in all client service fields, where I can lead a team of strong individual with integrity, care and be assertive by being a team player and be part of an effective team excelling for the business growing from strength to strength to service the client
Pros: awesome training and developement oppertunities
Cons: time to impliment strategies
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Learning
It’s a great experience working there but earning a litttle for what did. It will be great if we were granted benefit and got a permanent job after so many years work at mtn as a year on going contractor by know.
Pros: Great environment
Cons: Distance
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Excellent learning and growth environment
-Sales and business account management -Target driven -High Pressure -Efficient processes -Efficient work systems -Great support teams and structures
Pros: The company is big and allows for growth
Cons: High pressure
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Excellent place for growth in your career.
Get clients internet lines restored and working depending on the scenario. Everyday you learn a new skill as I.T is ever evolving. Working with people is one of my strengths and have more knowledge with network equipment seeing that they host Cisco, Juniper and Hp routers and switches. I enjoy body building and would like to use it to enjoy a better diet plan. I tackle all tasks at hand with ease.
Pros: Great hours and the atmosphere is good.
Cons: Working on weekends
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