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Multichoice Reviews

 

Superb learning opportunity

Greetings to all I Mr Daniel is looking for a vacancy where it's customer service based. I'm very subtle, but competitive, passionate about my craft. Goal driven, ooze energy "positive energy" and I always make sure my work talks louder than my voice. I'm not only looking for a job, I intend to have a the time of my life at that institution not only that I want to be an asset to the organisation. Regards X.

Pros: growth
Cons: Long hours

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Good learning curve

Good learning curve. Learning how to deal with different clients.No growth.No opportunity for promotions.No good functional work relationship with senior executives.

Pros: Great for learning purposes
Cons: No growth

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Great Company Benefits, Lovely Staff

The staff was great. Everyone had an air of "we're here to work and make money." They were helpful and amicable. The work life balance was non existent. As a customer care agent the basic salary was on the lower side of the spectrum, so to supplement overtime is a constant must. Because I lived in Soweto and the office was in Randburg, and I was using public transport; It would sometimes make more sense to sleep at work then start a new day. That way I get enough sleep, save money and am punctual.

Pros: Respectable comapy, great staff
Cons: Long hours, Distance and Transport, Low Pay

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Outgoing and energetic Post graduate in small business Management diploma, c

I am writing to enquirer if you have any vacancies in your company. I enclose my CV for your information. As you can see, I have had extensive vacation work experience in office environments and service industries, giving me varied skills and the ability to work with many different types of people. I believe I could fit easily into your team. I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm. I'm keen to work for a company with a great reputation I have excellent references and would be delighted to discuss any possible vacancy with you at your convenience. In case you do not have any suitable openings at the moment, I would be grateful if you would keep my CV on file for any future possibilities. Yours sincerely

Pros: noe
Cons: none

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The experience was scintillating.

The company phenomenal to work, as you'd have a hassle free atmosphere as soon as you went till I knocked off. The best shift was the early shift from 7th to 3pm. The company taught how being panctual plays a big role in one's career and of cause all the technical side of the profession. The most challenging side was having to learn and perfect being technical savvy.

Pros: growth was slow
Cons: none

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I'm still learning

A typical work day for me would be to assist customers with their queries and make sure do that with care because at the end of the day, we are the ones representing the company

Pros: yet to experience that
Cons: long hours

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Great learning experience

I enjoy working at Multichoice it gives one an opportunity to tap into different fields by using their skills they learned during training and apply them during calls I am good at what I do especially customer service as I learned over my working life that when you give a customer good service from the heart you get good better and excellent feedback The call volume differes during the month at the beginning it wud be high as there are more billing queries and mid month for our premium subscribers then when it's the windy season it's more of your technical and on a regular day it's more of technical, billing and promotions

Pros: Great opportunities for people who just got out of school
Cons: Explaining billing to a customer who was double charged

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Learning experience, customer service knowledge

A very busy environment which initially keeps you on your toes as any thing could happen during a call. Relationships with co-workers is ok as you meet alot of faces, some old and some new. The most challenging aspect with in the job is having to work long hours to get paid a better salary compared to what you receive on a month-to-month basis as well as being converted to a perm employee.

Pros: Great command to the service center environment
Cons: Shifts, irregular salary, promotions, conversion's

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EXCELLENT LANGUAGE TO THE CLIENT

I am always being my self in the workplace committed my self in my job and i am a reliable man for an emergency issues in the work place . the company must benefit from me as i choose to work the company and i have a good relationship with other people in the workplace and also to respect the workplace

Pros: i really believe that in the workplace action speaker than words
Cons: 11 hours a day

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Passion for insurance industry.

I am directly responsible for ensuring that TV and Radio services are broadcasting at all times possible. Interacting with my fellow colleagues is fun and very interesting as one has to deal with different personalities and cultures throughout the shift. Attending to alarms, ensuring the correct escalation process is followed and also the correct SOP is followed ensure a good day. It is very stressful having to attend to many issues during a shift. I have learnt that I am in the wrong industry. During an aptitude test, it was found that my skills would suit the Sales Industry. This is what prompted me to seek employment in the Insurance Industry as a Technical person as this would maintain my technical interest as well. I enjoy being part of a team that understands what the goal is. The most challenging aspect of the job is being able to focus for twelve hours, ensuring no issues are missed.

Pros: Good company and secure employment.
Cons: No job satisfaction.

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