Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
Working at NDC is fun and really has a room for growh, the environment is good for anyone since everyone is treated with respect. It's stressing dealing with debtors because they don't wanna co-operate and will just swear at times, but remaining calm and listening is what help us come to an agreement at the end of the call
Pros: There's a room for growth
Cons: The target set is way too high for the books we work
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Excellent negotiation skills
I currently posses over 3 year experience in Debt collection and I believe I am suitable for this vacancy as I am exposed to a Call Center environment. I am a fast and accurate writer, with a keen eye for detail and I should be very grateful for the opportunity to progress as a Call Center Agent at your Company. I am able to take on the responsibility of this position immediately, and have the enthusiasm and determination to ensure that I make a success of it. Thank you for taking the time to consider this application and I look forward to hearing from you in the near future.
Pros: Great opportunity for promotion
Cons: Long working hours
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New challenges, it makes learning effective and fun
I'm an everyday learner, started as a debt collector who discouraged debt review until I had to sell it to the public through GM3 and 1surance. I enjoy new (currently unemployed as GM3 closed down)
Pros: Opportunity to learn and empower the mind
Cons: Distance
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Great experience
I have learnt a lot about the law and have improved on my person work ethic. As a person, I have grown and have improved my communication and have become a better leader.
Pros: Relaxed working environment
Cons: Small salary
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This is industry has tought me a lot in terms of loans an retail accounts.
I have been working in the call centre industry for 3 years not with two different companies. Working for my company has been an exciting journey where you get yo interact wiyh clients of different cultures telephocaly.
Pros: Less chances for growth
Cons: Fair working hours
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No growth
I have a good relationship with my coworkers. I enjoy working for NDC because of their normal working hours. I have learned that in each and every company they practice their own culture.
Pros: No growth
Cons: Normal working hours
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Good place to start a debt colletion career.
Small enviroment with limited learning opportunities. Great colleagues with supervisors and a manager that is dedicated. Working hours are 08:00 to 16:30 monday to Friday excluding public holidays. We collect on old retail and loans accounts that most debtors dispute. In overall the company is not a bad place to work however as a young female i need more and that makes me venture outside of NDC.
Pros: Promotion varies as some people get promoted without any post advertised
Cons: Micro management. Makes it hars to focus and be flexible
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Quick learner
I am an egertic smart worker who is always dedicated to complete every task given. I work well with team, I am a good team player. I am capable of working under pressure and am a panctual and professional individual.
Pros: Great opportunity to learn
Cons: Work undrt pressure
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New opportunities
My duties include answering and making phone calls to debtors to make arrangements for them to settle outstanding balances on accounts and to follow up on these arrangements . I work a target driven job so I had to make sure my calls and accounts were always on par I have learnt how to work under pressure and how to deal with difficult people and also speed and efficiency all at once. I enjoyed the working hours as they were reasonable but also that management always willing to assist with extra training when needed . Had team leaders on stand by to help when difficult scenarios presented itself but . I really had a good working enviroment but Accounting is really the job I would like to evolve and grow in
Pros: Incentives and commission
Cons: sitting all day
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Negotiations skills
They taught us well to work under pressure.we under go a negotiations training every three months if not showing any sign of improvement also every month the is a QA meeting for individuals that needs coaching and point out few guidance tips for future reference
Pros: chance of growth within the company
Cons: go an extra mile to meet target required
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