Overall
Promotion
Salary
Work/life balance
Culture
Leadership
My personality
In my opinion good customer service is the lifeblood of any business, and its vital in building a reputation keeping your customers happy and getting them to come back. As a courteous, knowledgeable and supportive individual, I am able to respond to all customer’s queries or complaints in a timely manner. I would also like to say that I never make assumptions about what the customers wants, always listen to them and go that extra mile to understanding their problem or needs. Some of my strongest points are • Being a patient and informative person • Taking a keen personal interest and ownership of all cases and seeing them through from start to finish • Being in control at all times and remaining cool, calm and collected with irate or abusive customers. • Always smiling and maintaining good posture, even when communication via the telephone.
Pros: I am happy in my present work, but find it a little limiting. I am therefore looking for a new position that will build on my skills and experience as a leader, and allow me scope for upward movement.
Cons: It not challanging anymore
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My Personality
In my opinion good customer service is the lifeblood of any business, and its vital in building a reputation keeping your customers happy and getting them to come back. As a courteous, knowledgeable and supportive individual, I am able to respond to all customer’s queries or complaints in a timely manner. I would also like to say that I never make assumptions about what the customers wants, always listen to them and go that extra mile to understanding their problem or needs. Some of my strongest points are • Being a patient and informative person • Taking a keen personal interest and ownership of all cases and seeing them through from start to finish • Being in control at all times and remaining cool, calm and collected with irate or abusive customers. • Always smiling and maintaining good posture, even when communication via the telephone.
Pros: Need new challenges
Cons: not challenging anymore
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