Overall
Promotion
Salary
Work/life balance
Culture
Leadership
New career frontier
Meetings attended once monthly, to provide overall performance of Network performance, Quality and Availability. New projects discussed, ongoing communication facilitated, Engineering tests, Product development and upgrades, department budgets and financial reviews. Office is attended only Mondays and the rest of the weeks is spent in regions, Gauteng, Polokwane, Freestate, Nothern Cape and Mpumalanga, doing network maintenance. We have ongoing network projects or deployments, and I manage such projects. These are initiated during monthly meetings and a selected project team attends. This where I strong relationships are built with a team out on their own. This is also the exciting part of my work; projects. I have learnt managing projects while in this field and this what really interests me in this filed. I find office and admin work challenging due to the chain of events and processes involved in getting critical functions of my work done.
Pros: Minimum Office hours
Cons: Excessive travelling
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Challeging
Highly pressurized environment, where service levels have to be met. Challenging as well because of different systems. Different departments to work with, very friendly colleagues. I enjoy interacting with clients and providing best customer service
Pros: Growth Opportunities
Cons: High pressurized environment
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Great earning opportunity
The year I started at Tracker, they took away the annual bonuses from the sales consultants saying that our commission is our bonus. Now we work very hard for that commission and every other staff member in the company gets one. Otherwise the company has a wonderful work ethic, our Durban branch have fantastic people and my office is a home away from home. My boss is very lenient and allows us to work from home should our kids be I'll or should we not felt well. You cleave the opportunity to earn good money if you bring in enough new business instead of concentrating on existing business. I have grown alot in the time I have been here, my clients value me as their business consultant and i have also learnt to be more patient. We have too much admin work to do though and bearing in mind we are supposed to be out looking for new business so it's a bit of a struggle here and there.
Pros: Flexible working times, good earning potential, wonderful working culture
Cons: Too much admin, not a lot of growth potential in terms of promotions
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Tremendous Growth in a space of 2 years in regards to business
Working for Tracker has been an experience that has helped me grow,it does become stressful sometimes when we are nowhere near our target.I have quite a good relationship ,we know the meaning of being a team means. What I have learnt is to absorb all that you can around in order to become a better version of yourself ,help others if you need to just so you can continue learning and most importantly dedicate yourself to the Job no matter how small the position.
Pros: Good platform to learn
Cons: Lack of resources.
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Deligent worker and willing to learn and add value within a company
I'm a team player and able to stand alone. I love working with customers. I'm able to multi task. Iam dedicated n willing to take of pride to job well done.
Pros: Admin skills
Cons: 9hrs
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Gained skills and knowledge of the telecommunications industry
Was an excellent opportunity to work for a company like Tracker Connect . A diverse company with much training and learning opportunities for an individual.
Pros: Got to earn allot of commission
Cons: Lack of communication between staff and management
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Career growth opportunity
Working for Tracker has been the most fulfilling experience in Call Centre career. We have daily targets & once that is done, you're more than welcome to go home. It's been a breeze making commission, with minimal effort you can reach and exceed your target. I get along with all my colleagues and have been told that my unique sense of humor is dearly missed when we're off work (Weekends/holidays). I've learnt that more heads are better than one, which is basically TEAMWORK.
Pros: Unlimited earning potential
Cons: Lazy & negative colleagues
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Career journey
Self management is very important. Time management and problem solving is a must have quality. Prioritizing tasks and completing your deadlines on time. Team spirit and we pull together always I have learnt a lot about my strength and weaknesses. Have grown as an individual with each year. I have learnt that customer service is a lifestyle, treat people how you would like to be treated. New project are always challenging when given, however once completed its the greatest feeling ever
Pros: Learning opportunities
Cons: No growth
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Excellent Learning curve
I have learned a lot , i have always been in insurance industry , it is in deed a learning curve, tracking is exciting , that when i realized its not only about tracking , it is also about managing the driving , saving petrol its a whole lot. Managing 14 consultants Coaching Doing performance reviews Allocating Leads - providing tools Huddling every morning I love the fact that we put people's minds at ease. Dealing with people have been easy , but once you master that , i love working with people and my team is the most vibrant.
Pros: Learning everday
Cons: Lot of information and a broad industry
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I started a project called Smartbucks Mind Your Moolah & I was invited to the United Nations for it.
Contact our bursary students, to see how they are holding up and assist wherever necessary. Always keep abreast of the ever changing BBBEE requirements and formulate a strategy to comply. I also worked on Enterprise Development. I look for potential Black owned companies to be empowered. I take them through the entire process of what is required from them to be assisted. Plan a volunteer event for staff members, well in advance. My relationship with staff has always been magnificent. I have learned to appreciated every human being. I enjoy the most when you have been through the worst for someone, and see them succeed. The challenging aspect of my job is to tell someone who has been our bursary student that we can't continue funding them as they have failed.
Pros: Great opportunity to be part of the solution for our country.
Cons: There's a greater need howver there is never enough money.
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