Overall

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Leadership

TYME Reviews

 

Excellent learning curve

''My Job Review'' My review at my current work envirounment would be the differnet scheduled times for us.First week schedule would be laid out in the following manner=10:00-19:00,second week=09:00-18:00,third week=08:17:00 and for the fourth week=07:00-16:00 including Sundays rotationally=07:00-15:00 or 11:00-19:00.I am a really active and at the same time pro-active when coming to socilazing with my fellow colleagues including superiours,regarding work matters.What I have learnt in my current work field is time management,effectiveness,efficiency,positive service including self motivation when given a oppurtunity in order to execute outcomes that are benefiting for both company and oneself.The most challenging aspect in the domain I am currently in should be the work load provided. It would be a great honor if I am given the oppurtunity to work with you.

Pros: Great opportunities for development and growth.
Cons: Reasonable hours including over time.

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Being a team leader was great achievement for me

• Monthly report, cms reports, performance reports, MS office proficient • Team leader duties (doing time-sheets, submitting hourly service level stats, sending e-mails, handling sup-calls, handling of calls, administration, assisting agents with queries, submitting IR report, compiling KPI scores and giving performance review to agents )

Pros: small company that liquidated but the was opportunity of growth
Cons: hours were adjustable

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Convenient learning curve

My working environment is a very easy and accommodative place,which allows people to socialise for both the benefit of the employee and management.It ensures that even one be alert about why they are at work and what's needed through providing trainings when necessary. My work place also motivates employees by providing incentives to the top 10 agents that offer efficient and sufficient services to customers aiming at consistency Evaluations.Team buildings are also applied in order to strength en the employees in the teams,also to make the work place a fundemantel building block for individuals to get to know one another internally and externally. I must inform that I learnt a lot on how to keep a Continuous Personal Development and to others.

Pros: Incentives
Cons: Informal

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Team leader and second in chargev

• Team leader duties (doing time sheets, submitting hourly service level stats, sending e-mails, handling sup-calls, handling of calls, administration, assisting agents with queries, submitting IR report, compiling KPI scores and giving performance review to agents ) • Inbound calls(handling incoming calls) • Handle customer complaints and queries • Customer services • Filling data on Cibooodle • General administration

Pros: None
Cons: None

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Change

There are a number of good people at this organisation, as there are at many other organisations. While these people are good, the overarching feel of the environment is no collaboration, empire building, weak leadership and the extreme politics that typically follows these characteristics. This can make an average day very challenging

Pros: A large multinational has it's advantages
Cons: Highly political environment

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Life Work balance

I would to be in an environment that allows a life and work balance. E.g understand when I have family issues allow me deliver my deliverables anytime and anywhere. Willing to put in hours and overtime to go live or deliver my deliverables.

Pros: Great opportunity for grown in the testing or project space
Cons: Non flexible hours

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Learnt a lot especially as an acting team leader

I learnt how to deal with peoples emotions and manage a team and that has taught me t o grow both professional and personal my skills in sending stats, doing time sheets, consolidate KPI scores, quality and coaching was a challenge but i'm grateful for the experience as i now excel at it Challenges was disciplining people i was close but learnt to understand that you have to separate from personal relation and be professional

Pros: great chances of promotion if company was still operational
Cons: 12 hours

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Convenient learning curve

My working environment is a very easy and accommodative place,which allows people to socialise for both the benefit of the employee and management.It ensures that even one be alert about why they are at work and what's needed through providing trainings when necessary. My work place also motivates employees by providing incentives to the top 10 agents that offer efficient and sufficient services to customers aiming at consistency Evaluations.Team buildings are also applied in order to strength en the employees in the teams,also to make the work place a fundemantel building block for individuals to get to know one another internally and externally. I must inform that I learnt a lot on how to keep a Continuous Personal Development and to others.

Pros: Incentives
Cons: Informal

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Computer literacy

MOTIVATIONAL LETTER Dear Madam/Sir I wish to apply for the administration assistance position, in my one year of Experience as I was working at UTI Mounties Company, I successfully covered several Task including co-ordinator supporting service in the administration team, providing Efficient and effective service also being able to work with professional staff members As an additional to my experience, I fully equipped to work in a busy environment, I have a strong administrative skills, strong communication and orientation skills. I honestly believe that I am the most suitable candidate for this job. Thank you very much in advance for your consideration For any information please contact me on my mobile number : 078 944 8860 SINCERELY Helena Marope

Pros: admin clerk
Cons: 8 hours

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