Overall
Promotion
Salary
Work/life balance
Culture
Leadership
It has taught me how to deal with different types of customers.
- A typical work day: Normal - Your relationship with co-workers: Friendly enviroment - What you have learnt: How to deal with clients - What you enjoy most : Offering helping hand - The most challenging aspects of the job: Assisting a client that is using an uncomfortable language.
Pros: n/a
Cons: n/a
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Excellent in sales consultant
I have 4years banking finance experience in sales consultant and as a teller. A great opportunity working at capitec bank,and gaining more experience. I enjoy working as a team and I was team leader. Serving clients,listening to them..
Pros: willing to learn more
Cons: from 7am to 6pm
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Good learning curvr
I love to be a team player therefore i start with the positive note, that I should not forget what I came at work to do and that is to put the customers need first and make sure I provided a good first call resolution to customers and I a good relationship with my co-workers, should there be any differences I believe that they should be handled immediately and if not then the supervisor should engage in this matter to be solved. I have learnt to respect that we all come from different background and cultures, to treat my co-workers the way I would like to be treated. I enjoy doing my job and making sure that I do it accurately and if unsure then I ask to avoid causing the company the risks of a loss. The most challenging aspect of the job is to make sure that I don't take every incident that I deal with lightly because I need to treat customers information with confidentiality at all times.
Pros: Great opportunity for being offered a learnership programme
Cons: shift work
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Great learning opportunities.
Capitec is a big company that comes with many responsibilities as an employee, to be able to work under pressure, to do almost everything for daily operation from loan applications, opening accounts, selling of financial products to maximise sales and meet branch targets, accounting for targets not met, making sure plans are made to ensure smooth sailing of branch operation for the following month and admin. Working for this company has taught me to prioritise, start with most important and urgent tasks. Most importantly to fall in love with your job in order to do it correctly and efficiently, to be the CEO of your own work.
Pros: great learning opportunities
Cons: long working hours even on Sundays and Public holidays
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Banking industry requires data capturing and knowledge of the bereau.
Accuracy in data capturing and and analysing documents.Also knowledge of the credit granting policies.Communication with clients n using selling skills to sell banks products.Computer skills n system navigation is also required to add to my daily job description.Being able to work with a team team work is required.Meeting targets is a prerequisite to my success in banking industry.
Pros: Increased salaries when targets are met
Cons: long hours
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Excellent learning curve
A typical day at capitec bank is rather busy with ongoing customers who seek help regarding their financial matters or accounts..other than a busy day it was fun working with friendly people who are always eager to help if you don't know how something is done, during my work period within I received unlimited support and mentorship and I learnt a lot about working with people. The most fun I had was when helping customers find a solution to their problems cos that's when I know I satisfied the customers need,working at a bank has its own challenges but then it just requires a focused mind and strong attention to detail.
Pros: Great opportunity for experience
Cons: Long working hours
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Growth potential for keen individuals
Working for this company is an amazing opportunity. The company invests extensively in training and development of its people. If the individual is keen to grow and learn then this is the right platform to do so
Pros: Extensive training provided
Cons: I have worked for an extended period and there is nothing I am unhappy with
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Hardworking, results driven, promote healthy organization.Always potion myself as an asset towards my stakeholders. ..............................
Pros: Working with a very diverse team. Create trust and develop to display vonurability. Always encourage feedback and drive cohesiveness amongst team
Cons: Working really long hours
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Excellent learning curve
Being part of a team and setting monthly targets to achieve. Interavting with clients everyday, handling their inqueries,solving them and helping them process their banking transactions. Working on a roaster to exchange roles between cashier/teller and service consultant. Telemarketing to increase sales and promote new products. Assist cliens whith their credit application, calculate client's afforability assessment and granting credit.
Pros: Being part of a team, continuos learning.
Cons: Growth oppotunities
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Excellent learning curve
The salary is not enough, at least if the gross would be R18 000. But the job is its too much and tiring. There is a huge gap between the manager and the assistant'salary.
Pros: opportunity for growth
Cons: long working hours
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