Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Discovery Health Reviews

 

Excellent

To add value to the corporate world, by providing a professional services though my skills and knowledge. I am constantly engaged in developing myself and I am addicted to achieving excellent results in every allotted area in which I am tasked to operate in. I seek to operate in an environment where I can fully utilize my knowledge, skills, experience, and creativity.

Pros: have targets on a daily basis, where it accumulates towards a MTD at each month end, error rates are determined by quality and quantity of work produced. I have been consistent in reaching targets and exceeding them
Cons: 8hours

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Hard worker

To add value to the corporate world, by providing a professional services though my skills and knowledge. I am constantly engaged in developing myself and I am addicted to achieving excellent results in every allotted area in which I am tasked to operate in. I seek to operate in an environment where I can fully utilize my knowledge, skills, experience, and creativity.

Pros: Hard worker
Cons: 8 and overtime if asked

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Fast learner

To add value to the corporate world, by providing a professional services though my skills and knowledge. I am constantly engaged in developing myself and I am addicted to achieving excellent results in every allotted area in which I am tasked to operate in. I seek to operate in an environment where I can fully utilize my knowledge, skills, experience, and creativity.

Pros: Hard worker
Cons: 8 and overtime if asked

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Fast learner

To add value to the corporate world, by providing a professional services though my skills and knowledge. I am constantly engaged in developing myself and I am addicted to achieving excellent results in every allotted area in which I am tasked to operate in. I seek to operate in an environment where I can fully utilize my knowledge, skills, experience, and creativity.

Pros: Hard worker
Cons: 8 and overtime if asked

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Typical work day

our review is not to sell yourself or give your job description (your CV does that)! Rather, give an accurate picture of what it's like to work at your company. Include things like: - A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job Do not include any personal information such as names etc.

Pros: our review is not to sell yourself or give your job description (your CV does that)! Rather, give an accurate picture of what it's like to work at your company. Include things like: - A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job Do not include any personal information such as names etc.
Cons: our review is not to sell yourself or give your job description (your CV does that)! Rather, give an accurate picture of what it's like to work at your company. Include things like: - A typical work day - Your relationship with co-workers - What you have learnt - What you enjoy most - The most challenging aspects of the job Do not include any personal information such as names etc.

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Hard worker

To add value to the corporate world, by providing a professional services though my skills and knowledge. I am constantly engaged in developing myself and I am addicted to achieving excellent results in every allotted area in which I am tasked to operate in. I seek to operate in an environment where I can fully utilize my knowledge, skills, experience, and creativity

Pros: Hard worker
Cons: 8 and overtime if asked

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Life at Discovery Health

Each day has its set out tasks to complete and that how i structure it Mondays daily performance reports reports and adhoc changes to schedules ,optimizations Tuesdays Forecasting and daily optimizations look-ahead adjustments,previous day performance analysis Wednesdays Scheduling for week ahead ,previous day performance analysis Thursday publishing of schedules any adhoc analysis,headcount,costings,waste analysis,process mapping and automation. Fridays ,leave quotas for the two week ahead ,look-ahead for the upcoming week and contingency meetings with business units

Pros: Stable and successful organization
Cons: grown opportunities for internal staff are not always consistent its always clouded by unfair practices

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A new aspect of being in a Financial Service

On a daily basis I speak with different people and learn a lot. I enjoy the challenge it brings of being accurate and efficient at the same time.We learn from each other and always have to think on your feet.

Pros: Great opportunity to grow and venture into other departments
Cons: High calls volume

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Gained much needed experience, skills and confidence to carry any given tasks

I believed in planning my day according to priorities of my role and duties. I always maintain a good relations with my colleagues for the smooth team spirit and togetherness. This give one a gift of accepting each person as they are and respect them for who they are and stand for. I have learned not to Judge others but raise my opinion in a manner that does not offend or threaten others. I really enjoy working in a peaceful, free environment, where one is allowed to be who you are, i love spending time with my family especially my kids, also enjoy company of people a learn general life lessens. Having to work with ineffective processes that delays the effectiveness of the office proceedings is the most challenging aspect of the job and also working with not positive people who always see negative and not do anything to turn that situation into positive.

Pros: would like to learn and equip myself more in terms of experience in HR environment
Cons: ineffective processes that always hamper with the effective running of the office

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Excellent Cleint Care Experience

A typical day at work starts off by taking escalations from the call centre and then doing service recoveries. Customer service skills are drilled to the core as a client relationship manager. We work well as a team and try as best as we can to teach each other and help each other as best as we can.I have learnt how to handle irate members and that has taught me excellent communication skills. I enjoy the feeling I get when I have assisted a member and they are happy. Having to deal with people's health and their money can be very challenging because it can come with a lot of responsibility.

Pros: Growth opportunity
Cons: Emotional stress

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