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Callforce Direct
Cape Town
The Quality Assurance (QA) Agent is responsible for monitoring and assessing the Quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver con...
Jobplacements.com 19 days ago
Sponsored Job
Callforce Direct
Cape Town
The Quality Assurance (QA) Agent is responsible for monitoring and assessing the Quality of inbound and outbound customer interactions. This role ensures that agents meet performance standards and comply with company policies, while identifying areas for improvement. The QA Agent will deliver con...
Jobplacements.com 19 days ago