Jobs 1 to 10 of 13
Cre8work
Johannesburg
To oversee and manage the day-to-day operations of the sales and service Contact center, ensuring excellent customer service delivery, efficient handling of sales inquiries, and effective coordination with internal departments to meet business objectives.
Key Responsibilities:1. Leadership & Managem...
Jobplacements.com 9 days ago
Sponsored Job
Cortez Executive Search (Pty) Ltd
Johannesburg
We know it takes a special magic to thrive in the high-pressure and customer-focused Contact Centre environment. Are you the dynamic leader with a passion for driving exceptional customer service and operational excellence we’re hunting for?
Our well-established client requires a Contact...
Jobplacements.com 13 days ago
Sponsored Job
Telebest
Sandton
1 - 2 years' experience in a Team leader roll in a call Centre environment (more than 50 seats)
Experience in Quality Assurance and Performance Metrics
Team Management
HR Disciplinary management
Conflict management
Build framework with a standard operating model and adhere to required processes, sal...
Jobplacements.com 15 days ago
Sponsored Job
Isilumko Staffing (JHB)
Johannesburg
Job Purpose:
The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.
Monitor performance through bookings, p...
Jobplacements.com 16 days ago
Sponsored Job
Cre8work
Johannesburg
To oversee and manage the day-to-day operations of the sales and service Contact center, ensuring excellent customer service delivery, efficient handling of sales inquiries, and effective coordination with internal departments to meet business objectives.
Key Responsibilities:1. Leadership & Managem...
Jobplacements.com 9 days ago
Cortez Executive Search (Pty) Ltd
Johannesburg
We know it takes a special magic to thrive in the high-pressure and customer-focused Contact Centre environment. Are you the dynamic leader with a passion for driving exceptional customer service and operational excellence we’re hunting for?
Our well-established client requires a Contact...
Jobplacements.com 13 days ago
Telebest
Sandton
1 - 2 years' experience in a Team leader roll in a call Centre environment (more than 50 seats)
Experience in Quality Assurance and Performance Metrics
Team Management
HR Disciplinary management
Conflict management
Build framework with a standard operating model and adhere to required processes, sal...
Jobplacements.com 15 days ago
Isilumko Staffing (JHB)
Johannesburg
Job Purpose:
The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales opportunities, exceeding revenue targets.
Monitor performance through bookings, p...
Jobplacements.com 16 days ago
Isilumko Staffing (JHB)
Johannesburg
One our international clients within travel / tourism / hospitality industry is seeking an experienced Contact Centre Supervisor to manage a team of 49 staff. The role is based towards the Woodmead area.
Qualifications and experience:
1+ years in a Team Leaders roll in a call Centre within the So...
Jobplacements.com 16 days ago
Elite Search
Johannesburg
Requirements for the role:5 years + new business development experience within the ICT industrySuccessful track record which can be backed upGood technical understandingICT/ISP/IT Security or Cloud “solution selling” is a MUSTVoice, VoIP and Contact Centre sales experience would be a big...
Jobplacements.com 17 days ago
Mindworx Consulting
Johannesburg
KEY PERFORMANCE AREAS: TECHNICAL COMPETENCIESEngage with external stakeholders (at a Senior Management I Executive level) to ensure compliance with the exchange information, provide solutions and solve queries,related to highly complex matters.Manage G&P Operations to ensure cost effective ...
Executiveplacements.com 31 days ago
Isilumko Staffing (JHB)
Johannesburg
We are seeking an experienced and culturally aware Contact Centre Team Leader to manage a team focused on the US market. This position requires a strong understanding of US culture and involves night shift work to align with US business hours.
Key Responsibilities- Lead and manage a team of Contact ...
Executiveplacements.com 41 days ago
Isilumko Staffing (JHB)
Johannesburg
Job Purpose The role of the Team Leader is to lead, guide, coach and support the team to achieve the operational outputs. Managing a team of Contact Centre Agents in a proactive, visible and participative style. Ensuring that customers are provided the best possible experience through, quality manag...
Jobplacements.com 44 days ago
Cre8work
Johannesburg
Job description
Requirements
§ Matric is compulsory
§ Strong communication skills
§ Presentable
§ Clear criminal record
Duties and Responsibilities
Answering phones from customers professionally and responding to customer inquiries and complaints
Researching required information using available res...
Jobplacements.com 50 days ago
