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Absa Reviews

 

Fraud investigator

I started working at Absa in 2012 as an ATM Claims Agent. Shortly afterwards, I started working as Fraud Analyst in Internet Banking Fraud and have been in the department to do. As part of my role, I engage with management, team members where we share best practise ideas, and with customers giving feedback on cases of fraud and explaining the process in detail, as I believe that customer relations form the basis of any business. In my line of work, professionalism is key and I display a high level of integrity in everything I do. My role has exposed me to different facets of the business and I have gained emotional maturity that is required to empathise with clients without compromising on professionalism. I enjoy engaging with customers and providing them with the best service at all times.

Pros: I guess we all want growth but for me its more of perfecting my current role then move within so i will know and perfect when and if the importunity what i will be doing.
Cons: when you love what you doing and want to give the best service extra hours will never be a problem.

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Am good at reporting

GOOD DAY PLEASE FIND MY ATTACH DOCUMENTS ON THE ABOVE POST AS ADVERTISE AM GOOD AT REPORTING AND I ALSO HAVE GOOD COMMUNICATION SKILLS KIND REGARD Z.F SHABALALA

Pros: i will love to be promoted
Cons: 8 hours

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Am good at reporting

GOOD DAY PLEASE FIND MY ATTACH DOCUMENTS ON THE ABOVE POST AS ADVERTISED. AM GOOD AT REPORTING AND I ALSO HAVE GOOD COMMUNICATION SKILLS KIND REGARD Z,F SHBALALA

Pros: i will love to be promoted
Cons: 8 hours

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Very good learning experience

Its a good company to work for and your growth is dependent on your hardwork with good working hours and good incentives when you work hard.challenges are there but they help you master your job and they give you the experience on how to solve problems .

Pros: Great company for growth
Cons: Products difficulties for clients

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Excellent Experience

I enjoyed working for absa, on a day to day, the skills required where challenging. Communicating with external customers was truly a challenge. I am a team player worked well with my co-workers.

Pros: Great Opportunity
Cons: 08:00 - 16:00

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Great Corporate Culture

I work in a structured environment. I love working with my team, everyday is a learning experience for me. The most challenging aspects of the role is the extensive traveling and the long hours on the road.

Pros: In charge of my own development and performance
Cons: Traveling

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High level

I am at this point self employed, would like to re-enter the corporate world. I have 16 years banking experience, with a strong experience on: - Asset Management (movable and immovable) - Customer Service / Disputes / Risk Management - Legal Recoveries (end to end) - Excluding the above, the last 2 years experience picked up in financial planning (financial adviser) Do consider my interest Regards Marco Alexander

Pros: Resigned 2011
Cons: Resigned 2011

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Great learning curve

It's very challenging my role was managing the teams daily statistics and compiling it on a monthly basis for management I took care of invoices managing external debt collectors.I worked really well with my team there was mutal respect which made it easier,my role required having to do releases of Vehicles that have been repossessed making payment arrangements with clients handling each account with sensitivity and empathy.I took minutes in our monthly production meetings.what I enjoy most about the job is the fact that you don't know what to expect everyday was challenging and tested your abilities in working under enormous pressure but it was worth it when our team made target it got everyone hyped up and motivated to do even better which is always great and makes the working environment one to be proud of.

Pros: You learn something everyday it's never the same good growth opportunities
Cons: You are required to work late at times and ready to sign onto your laptop when needed

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Complex Query Specialist

Being the 'Go-To' guy for all company queries and being given a mandate that slightly higher than that of my peers realy makes me feel I can be impactful in a positive way to the business as some of the calls I made assisted in client retention, amongst others. That's just a typical work day for me

Pros: huge growth opportunity
Cons: top down management style

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Excellent and learning every day

Developing automated SAS Codes to run the Retail Models monitoring reports by looking at measures such as Stability in terms of volumes, Numbers and Model outputs (PDs), Risk differentiation and its impact on Portfolio capital and Rank Ordering ability (Gini Coefficient). The portfolios that were in scope for my responsibilities include Home Loans, Vehicle Finance, Personal Loans and Platinum1. Compiling the results in the Micro-soft excel. Present the findings of the reports to the Absa Retail Committee. Prepare the pack, draft minutes and action items of the meeting.

Pros: Gowth
Cons: Lack of working resources

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