Overall

Promotion

Salary

Work/life balance

Culture

Leadership

AEGIS global SA Reviews

 

Awesome

I had a great time with the company, they have thought me a lot. If you are interested in supporting the improvement of ICT, Aegis Global SA provides a host of opportunities to work with an extremely smart and dedicated set of colleagues to help you. The organization works in call center, data systems,training development, curriculum, college readiness, community engagement, and more. It is a supportive place to work and there are lots of chances to learn from all of the new initiatives....

Pros: The employees are wonderfull.
Cons: Promotions happens once in while.

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Great experience and people knowledge

A typical day at work - Greeting staff members - Checking e-mail's - Sending staff adherence for the day - 10 minute team meeting - Updating report - Listening to quality calls - Coaching for improvement - Floor walking - Attending to escalations - Escalating queries to the relevant department My relationship with co- workers - Civil - Respectful - Helpful - Firm yet understanding What I have leant - Respect is key - EVERYONE HAS DEPTH - Be mindful - Be positive - Always motivate What I enjoy the most - Interacting with my team - Seeing growth in my team and agents The most challenging aspects of the job - Running out of options to assist a struggling agent - Dealing with a (emotionally) challenged agent

Pros: Great opportunity for promotion
Cons: No learning benefits

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