Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Alllife my experience
my day would be to assess calls of the agents make to client's on a daily basis, attend meeting, calibration, coaching and also training. my relationship with my co workers is good as we work as a team. I have learnt alot about the insurance industry and TCF. I enjoy interacting co workers and enjoy listening to client's.
Pros: very supportive
Cons: salary
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Sales and customer care strategic
Talking to client and creating a need for a product Interacting with clients understand their n3da and learn new strategy from co- workers Gained good telephone and customer care skills
Pros: Great opportunity to earn my desired salary
Cons: Convenient working hours
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This has being a great learning opportunity for me.
AllLife was a great company to work for which provided excellent growth and work experience. I had developed well and learnt alot on the Payroll HR side.
Pros: Great development
Cons: Under going retrenchments
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Excellent Learning Curve
I enjoyed working at AllLife the environment was pretty good and they are a good company. They have no growth opportunities for their existing employees
Pros: Great environment and learning curve
Cons: No growth opportunities
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My experience at AllLife
I have started at AllLife in February 2013 as a sales consultant, The staff is really friendly and helped me settle in very quickly. After 2 months I became a data capturer. This was very easy for me as I am quite good with computers as I am a very fast typer, After 4 months I got promoted to a Client Interaction Analyst. The culture and vibe is really awesome here and I bet no other call centre has the energy AllLife has, I have learned allot here about HIV and Diabetes since we specialize in those 2 categories only. Our manager is really fun and awesome and she is somebody you can take as a real friend,
Pros: The Environment, The motivation, The Culture
Cons: Not allot of oportunity for growth
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Opportunities
i do retentions and customer care duties doing both incoming and outbound calls ,also upselling policies and reduce if clients wants to cancel the policies. now and then i take up a role of being the second in charge and debit client manually
Pros: Being promoted to being a team leader
Cons: the manager needs to like you ,your excelling in task given doesnt count
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Working culture
I am currently working for All life i love working at All life, i like the company's culture i get along with my co-workers manager to executive is the same we like one family .the most difficult times for me at work is when the were retrenching loosing other people ,i mean friends it was hard but other than that we get to meet new people
Pros: these no great opportunities i have been in this company for over two years still in the same position and same salary
Cons: normal working hours
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Excellent learning curve
Company has a great atmosphere with room for growth. You got there and enjoy what you do because of your colleagues around you that literally makes you feel at home
Pros: Opportunity for growth
Cons: Not much benefits
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Learning curve
I wish anyone who would like to work there the best of luch. You need to have no kids to be able to sustain your life with the targets especially in underwriting administration because it is a fun and complex department.
Pros: No opportunity
Cons: Long working hours
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