Overall

Promotion

Salary

Work/life balance

Culture

Leadership

Alteram Solutions Reviews

 

ICT SERVICE SUPPORT

I Enjoy interacting with users calling oh IT Service Desk locking for assistance Mi have learned how to handle difficult customers Commitment my colleagues to do it their work

Pros: Knowledge and understanding of new technologies
Cons: Difficult customers

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Great opportunity for learning

AGreat learning opportunities for growth. Alteram Solutions provides a great culture for learning, mainly because one gets to work on different projects from time to time

Pros: Great opportunity for learning
Cons: No real perks

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Work

I have gained a lot of experience from the day I started working at Alteram. Working with a team aof hard working people and all of them learning something from me as I learn a lot from them.

Pros: Promotions
Cons: Team leader and team work is my strongest value

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Running the daily operations of the contact centre

Running the daily operations in the call center, follow the hierarchy and identify issues which result in resolution, I've learnt to be innovative and come up with new ideas to better our service. As management we are always looking out for each other, we never blame each other instead we resolve any problem which might come up. I strive to meet deadlines and get more compliments from my superiors about my job well done.

Pros: Great opportunity to pursue my career
Cons: Far to travel to work

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Excellent in what i do

I have acquired the relevant educational background and am ready to showcase my skills and apply the knowledge into practice. The level of my versatility is that I am a specialist in I have acquired the re

Pros: great environment to work in
Cons: not challenging

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Excellent learning curve

Great deal of challenges in IR when dealing with grievances. Employees fearing their managers and victimisation. But the end result was satisfactory. Great Company to work for, I have learnt a lot and got to tap into all fields of HR. Fast paced company with a lot of deadlines. Built great relationships.

Pros: Great opportunity for financial growth
Cons: Very limited career growth

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