Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Challenging, but exciting and satisfying environment
I typical workday would include the oversight of the entire hotel operations from front office, through breakfasts, conferences, sales, quotations, suppliers, rooms division and housekeeping, facility management and maintenance, whilst balancing revenue and expenditure continuously. I have learnt to multi-task, handle very difficult situations still maintain a calm demure with guest and personnel. The most challenging aspect of this position is to balance every department and their needs and apply excellent discipline in discerning between what is urgent and what is important. The most enjoyable part of hospitality is to experience satisfied guests and to see staff that feel valued every time a satisfied guests take the time to thank or compliment them. An additional benefit is to see my colleagues develop and grow
Pros: It is a privilege to work in such a beautiful environment
Cons: Long hours does take its toll and the ever changing tourism industry
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Excellent learning curve
To be in Running the day to day operations of the resort, focusing all efforts on achieving goals likeTo be in charge of guest satisfaction, increased occupancy, of a large R
Pros: Enjoy the interaction with guests and staff
Cons: Very Long hours
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