Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Great company, good salary
Great Company HARD WORK AND sLA Great coworkers and skilled Helpfull and supportive Wi dows 10 and office 365 training Enjoyed the clients and work hours Some staff challenging but work grat together
Pros: Big firm
Cons: not enough SA clients
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Quick learner
once my day starts at 9am, i would typically check for new tickets and if none was created or logged i would assist in open tickets trying to fix and close them. occasionally i would get an user call needing assistance and would help them in any way i can. if and when i have no tickets i would do floor walks making sure IT area is neat and tidy in case senior management decides to make a surprise visit with an issue. i would also check the video conference rooms making sure all is working and if an issue or problem is picked up which will be attempted to fix or call vendor to log a call or get assistance telephonicaly.
Pros: Meeting people from different countries
Cons: not much growth
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