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Home Affairs Reviews

 

Excellent

I waz a intern in department of Home Affairs for 18 months.They take good care of us and teached us so many things about how to deal with the clients in the interface.Communication skills,friendliness and to have self confidence.Ability to work underpressure and to work as a team.My contract expired on 31 January 2019.

Pros: They have a good taeching skills for the employees
Cons: normal working hours

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Same thing, same red tapes everyday. Minimal opportunities for growth

I have been with DHA for 13yreas, same position just different sections and only because i was proactive. I requested to be moved from one area to the other.

Pros: Security of your job
Cons: No growth opportunities

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Stepping stone

Ability to understand high levels of complexity and systematic thinking; Ability to maintain a high level of confidentiality; Good decision-making and problem solving skills; Ability to create and maintain good working relationship with stakeholders; Excellent interpersonal and communication skills; Networking and liaison with all levels of government, communities and the general public; Strong leadership skills Negotiation skills; Problem solving, Planning, Organizing, Leading and Control;

Pros: growth is very important in my field
Cons: am patriotic

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Great work exposure

This is great working environment where I get to interact with lot of people from different cultures, where I got to improve my communications skills. I have learned more about finance and asset management. I gained skill of solving problems and how to deal with conflicts from angry and difficult clients.

Pros: Good opportunity for growing career wise, and utilising my skills
Cons: Not being recognised for the efforts you put in the company

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Internship

Working hours is 7-4, Small office with less than 30 employees. We treat each other with respect, we like one big family. Working at Home Affairs it is not easy as it seems but if you have the love if customer it will be easy. I learnt a a lot, how to treat customers and always put yourself under customer's shoes.

Pros: Great exposure
Cons: 7am - 4pm

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Excellent esperience, the issue is there is no growth.

There is a lot of people at the conatct centre but we have teams of 10 empoyees with a team leader each. my team works together and we have a good work relationship, we rely on each other regarding work because there are a lot of things we do and everyone masters certain things, we always ask each other to remind our selves of the right information regarding enquiries and changes with the information as it always change. we work as a team.

Pros: there is no much great opportunity for growing at the coontact centre but the whole department in general has more opportunities
Cons: Working hours are perfect, i work from 07:30 to 16:00 with 30min lunch break and no tea break at all, its custoers service and we need to be available all the time .

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Integrity, team work, participating, good service, innovation

Team work Giving customers what the need Great with a smile Respect each other Good behaviour Importance of hygiene How to deal with different customers in a good manner. Always be energise

Pros: Learning how to respect each other and give customers needs
Cons: 12hours

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Excellent public service delivery

Ability to work under pressure, work well in a team as well as individually, working extra hours, baths pele, time conscious,providing excellent service delivery to our clients

Pros: Working under pressure and extra miles
Cons: Working long and extra hours to compete tasks given for a day

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Challenging situation

Very reliable person, endure working under pressure. Hard worker,Jerk of all trade. What I like about home affairs there is no discrimination against disabled people. The level of working is flat. But now have worked there for 11 years at support and civic section I really need new pastures

Pros: Greener pastures
Cons: Rotation

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Great experiance

Working at home affairs has opened up more about what to expect at work and not what to expect as a graduate. Being thrown to whaty you have not expexted and learn to work even though your mind is not at it but try to give it your best for your own good and recognition sat workplace. Co - workers are well and supportive more especially the executive. Like at any other work place there are those who feel threatend by younglinks as to they are there to get rid of them but innitially we are there to get experience and help them gorw where they lack at as it is the IT generation now. In a nut shel, i conclude. It has been experancial working in a diversitified environment.

Pros: knowing the depatment as a whole
Cons: its not what i applied for.

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