Overall
Promotion
Salary
Work/life balance
Culture
Leadership
I have learnt to work in an inbound call center
what i enjot about my working place is that i work with people who are welling to assist and teach you about aot of things. The environment is a a free and safe environment.
Pros: i would like to be promoted as a team leader
Cons: no long working hours
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Delivering high performance
When I first started I normally dealt with resolving small request, but with my ability of learning fast and resolving issues accurately I was quickly thrown into a deep-end. 5 months with the company not fully aware of the company systems I was assigned to a project that has been placed on hold for the past 3 years. Basically I enjoyed doing project because it exposed me to a lot of processes and company systems. Soon after I was done with the project I was nicknamed after the project and that proved to me how I have done a great job in delivering what was expected and even exceeded expectations.
Pros: Great learning environment
Cons: Every system is inhouse
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Excellent learning curve
described in the enclosed document, and well suited to your company. I’ve being supporting both local (SAB, ABI, Coj, Goldfiled, Barclays, Safmarine and internal account) and Nertherlands accounts. and worked for Mediswitch health ( Bytes) processing batches for medical practice around southern Africa and Now working for Medikredit as a Senior AS/400 operator I will be happy to meet with you at your convenience to discuss how my education and experience match your needs. You can reach me at my below signature/contact
Pros: Great opportunity for growth
Cons: Don’t mind working weekend
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Working in a professional environament where staff are treated with respect.
My day at work could entail the following: - Liaising with users to obtain requirements , assisting with system queries or training issues. - Liaising with developers to share requirements or walkthrough of the specification - Handing over specification to testing team - Reviewing test results s - Post implementation review after project is implemented. At my workplace a professional environment is maintain where employees are treated with respect.
Pros: Enjoying the flexibility
Cons: I am worried about stability
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Good
I am working on for a small company that is in infancy as far as testing and software development process maturity is concerned. It offers opportunities to implement the correct process.
Pros: There is room for implementing proper procedures
Cons: They don't want to invest in modern technology
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Excellent learning curve
Manage and review chronic authorisation as per scheme protocol, Interact with the doctors and pharmacist for telephonic chronic registration .Assist with members and sending auth letters , updating medication via emails and faxes and sending correspondence to the doctors and pharmacist. Call centre Managed health industry
Pros: Good oppoturnity for growth
Cons: work on weekends and at night
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