Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent
Capturing claims,approve and decline,work as team leader at claims dept,work as a team is important,good relationship with my co-workers,I have learn to have empathy and just to love what I am doing in order for me to excel. The most challenging thing is when you have to tell the client that his or her claim is declined.
Pros: Great opportunity for promotion
Cons: long working hours
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Excellent communication skills
the day of day of myself all the works o f hr officer including training, industrial relation, recruitment. i have a good working relationship with my co-workers. i have learnt the experience of customer services of to deal with the clients.
Pros: housing association dealing with tenants
Cons: having the good understanding of the clients
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Decent Position - Limited learning
Great Team and business, but there are issues with accountability and responsibilities within the department and business. Company advise they are going cloud and one of the reasons I joined as I wanted to get in from the start, only for them to back track. Also was told I would manage a team and that never happened. So they did not live up to their word unfortunately
Pros: Great work culture
Cons: No structure and no leadership
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Excellent learning curve
The company taught me so much about negotiating sales, making quality calls, being able to give good customer service. It was a good environment to work from and the manager was super helpful.
Pros: Great customer service
Cons: Long working hours
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