Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
Very good working conditions with a good atmosphere and a very good team work excellent life skills, self respect,respect for human dignity and best client service being tought to every one in the property actually a very good experience to carry over.
Pros: great oppotunity to life
Cons: normal working hours depending on a work load
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Excellent experienced gained from working here.
During my two years of working for Protea Hotels I have learned so much about the hospitality industry that I never even thought I would learn. Working with the front desk team helped me to step out of my comfort zone and learn guest service delivery at its best.
Pros: Good working environment
Cons: Working hours was bad as well as the salary
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It's a great company to work for, it has good opportunities
Meeting different people everyday from across the world exciting. My colleagues and I have strong relationship and we're eager to help one another. You need to push yourself in order to succeed in life. Working with numbers and especially companies revenue it gives me an understanding on how a company is generating its revenue. Working with different people from across the world which some of them are a bit sceptical about the country
Pros: There's always growth
Cons: None
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Consultant
I was working Monday to Sunday me and my workers we were working as a family I have learned lot of things about my job and myself I enjoyed receiving call from the VIP the challenging aspect was that i we volunteering
Pros: English speaker
Cons: 8hours
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A way to enhance my customer service skills and learn to manage.
A amazing experience with co workers, learn to engage with new and different minded people. Due to me being a trainee, I am learning each and everything within the particular department so by the end of the traineeship I can be hired in any department that may have a vacancy.
Pros: A student
Cons: Little benefits
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Excellent learning curve
I'm willing to work wit a team.. Customer support and service.. Good communication skills Computer literate Time management Listening skills Hard worker Follow instructions Willing to learn and follow procedures
Pros: Great opportunity
Cons: Long working hours
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I’m one individual that loves exceeding Guest or Clients expectations
Our hotel is one very busy hotel, one has to adapt with the work load and pressure I work with amazing people, staff is verry friendly at all times yes at times thing around the hotel it not always happy go lucky but one thing I’ve learned is that a person should always see a way out to solve a problem and lean from what has happened. I must I’ve learned so much around the hotel as a whole from all departments. I really enjoy working in a enthusiastic eniromemt where I will always learn new things, interacting with Guest it Clients I what I love at most.
Pros: You become more independent due to the work load and pressure and able to handle different situation one encounters
Cons: Working hours are reasonable and does accommodate oneself
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Excellent
Excellent Servi i just need a change of scenery There are great co-workers and i have a great relationship with them What i have learnt is that no matter how bad your day is you should always treat employees and clients with respect I enjoy holidays because that's when we get most clients and visitors The most challenging aspects of the job is dealing with different kind of people with different personalities ce cellent
Pros: Great opportunity for promotion and to show your skills
Cons: Overtime
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Good experience and growth
Working shift. Meeting, greeting and exceeding guests expectations.setting up tables.serving different foods and drinks. getting to know and interact with different people with different cultures.
Pros: Opportunity to learn more and grow
Cons: Dealing with different and difficult guests
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Dip occupational health and safety
I have worked at Protea hotel as a receptionist in Richards bay i then got a promotion then went to reservation. I then found another job in Durban at Andaluz hotel i worked there for 1 solid year as a reservationist and reception manager. Then again i switched careers and i went into the call center department i was working for an overseas company called talk talk in the disconnections department.I really enjoy helping people it and being around people as i am a bubbly and out going person
Pros: reservation
Cons: yes
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