Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Excellent learning curve
I work well with every one We have been treated the same. Everything goes slthe same with the Management team We are all eaquwl Christmas gifts and birthday gifts we do get
Pros: Good work
Cons: 8hours
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Good customer Service experience, fast learner etc
As a Customer service advisor, I've learned how Acknowledge customer query, advocating with the customer showing empathy and always hit the spot by making the customers experience a memorable one, and also Taking ownership.
Pros: Opportunity to grow
Cons: Shifts and long hours
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Hard worker
The company are use to work for the environment is good enjoy working under manager who is always give u advice how to grow your self as person and in the work environment
Pros: Getting opportunity
Cons: Long working hours
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Good communication both verbal and written
My relationship with co-workers was very great,we were very much supportive to one another as we work with difficult clients the most,we would swap the accounts rather,the typical day of work was when I phone this client an he started swelling at me there was no corporation from the client and I am not allowed to swear back to client ,I learnt on how to deal with difficult client and arrogant person, what I enjoy the most was when I received complement from my superior as well as meeting the targets, the most challenging was when I cannot reach the client and worse for 1st installment and not reaching my 1st installment targets because was a competition with other coworkers
Pros: certificate of merit
Cons: from 8am-7pm
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