Overall
Promotion
Salary
Work/life balance
Culture
Leadership
Slow growth
No growth opportunities. Mail center drives people like slaves to meet their daily targets. It's not a healthy environment. Too much pressure. Little opportunities for growth and up skilling.
Pros: Alot of different divisions
Cons: No growth
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Excellent work environment
The employees here are amazing, they are always willing to help each other. There is never too much drama that it becomes impossible to work. I enjoy the fact that i am left to do my own thing most of the time as long as i follow the methodology of the department is performing my work as well as doing my work according to the required standards and quality.
Pros: great team communication
Cons: few opportunities for promotions
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Opportunities for growth
The company that I work for is a good company with different departments where one could fit in, however being a client care Representative is quite a challenge to escalate to other departments. At times it feels like it's impossible to be recognized in other areas of the business.
Pros: Being promoted to other skillset but still within the CCC
Cons: Potential for growth seems impossible for CCC
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Excellent learning opportunity
..A typical day at work would be a day of interacting with users on a daily basis , interacting with colleagues as well as establish a relationship with them. I have learnt hoe to control myself in difficult situations. The most challenging part
Pros: Great opportunity for customer service experience
Cons: No cons
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