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Good Communicator

I currently respond to complaints of DAR, which is the disabled transport service provided by City of Cape Town. I monitor as a consultant, I receive complaints from another a call centre department where they are captured and send to me. I have to investigate the complaint with the service provider by e-mail or telephone. My role is full filling for me because there is nothing that frustrates me more than an non attended complaint. I liasse with my co - worker on a daily basis, I experience different complaints because what does not matter for one complainant might matter for the next. I enjoy working with disabled people because counselling is my passion when I speak to someone who is disabled and comfort them make me very proud. The most challenging is not being able to respond at the stipulated time and time frame due to lack of work ethics from other as I have mentioned that the work is sent to me I do not receive it directly.

Pros: Passoin fullfiled
Cons: Limited space for growth

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I have experience in multiple administration assistant positions

I would like to take this opportunity to introduce myself as a potential employee of any suitable position that will match my skills and qualities. I am organised and efficient with willingness to do whatever is needed to get a particular task accomplished. I am a friendly person and a team player. My good judgement and mature outlook builds me to ensure logical and practical approach to my endeavour. I have experience in multiple administration assistant positions that I have achieved over the years of my career. I would be an asset to any organisation because of my ambitious nature.

Pros: No promotions
Cons: No room for growth

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