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Am confident and Reliable computer systems technician

I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. If you are seeking an IT professional who has excellent people and problem solving skills and can easily provide optimum support to your MIS operations, then please consider what I have to offer. I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. Thank you for your time and consideration.

Pros: advance knowledge experience - learning more
Cons: long meeting without agender

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Good IT skills

I am writing to you because I believe my training, experience, and proven ability as a Tier One Technical Support Specialist and Help Desk Technician will allow me to significantly contribute to your company's IT division. In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field.

Pros: Willing to gain more exposure toward IT field
Cons: Good Management Team

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Exposure and learning, work ethic, customer service.

what i currently do is support applications called Eikon,FXT, Postrade and Deal tracker applications. clients log queries/cases,I pick those cases and work on them. case are technical issues like the application malfunctioning, I apply analytical thinking to help troubleshoot the issue that the client is experiencing. what i have learned from this role is customer services and getting a greater picture about networking and how the application is integrated into the client's networks compared to us. what i enjoy most is interacting with clients at first hand, understanding the clients needs and working together to resolve their issues. the most challenging aspect is dealing with impatient clients.

Pros: none
Cons: we work overtime as well depending on the client

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